This workshop is about understandin
g what assertiveness really means to you\, and how
to be more assertive when you need to be.
\n \
n \n I learn
t a lot in this course that I can now bring into m
y role every day\, it was nice that everyone was i
nvolved in taking part with some individual discus
sions in breakout rooms. Sheila was very informati
ve and helpful. I will definitely be recommending
the course throughout the company!
\n \n \n Course Content
\n \n
Introduction
\n \n \n -
What is assertiveness?
\n - Recognising ass
ertive\, aggressive\, and passive behaviour
\n
\n \n Developing Self-Awarenes
s
\n \n \n - Understanding
‘difficult’ people\, ‘difficult’ situations\, and
our responses to them
\n
\n \n Assertive Communication
\n \n
\n - Effective communication in the virtual
world
\n - Giving and receiving effective
feedback
\n - Using The Drama Triangle to h
elp develop assertive communication
\n - St
ructuring an assertive conversation
\n
\n
\n
<
u>How to be Asse
rtive - Applying the Theory
\n \n \n -
Saying no
\n - Giving your opinion co
nfidently and making requests
\n
\n \n
When to be Assertive
\n \n \n - Team needs vers
us your own needs
\n - Understanding the goodwill reservoir
\n
\n \n \n
The course has taught me how to address and rec
ognise certain personalities and how to deal with
them.
\n
\n \n
Open Course Information
\n \n \n \
n \n | Duration | \n <
td>1 day\, 09.30-16.30\n
\n \n
| Member cost pp | \n \n
£360+VAT \n | \n
\n \n Non-member cost pp | \n
\n £540+VAT \n | \n \n \n | Details | \n
Lunch provided | \n
\n \n
\n \n <
span style="line-height:115%\;">In-House Course
Information
\n \
n This
course is available for in-house delivery at a cos
t of £1\,855+VAT for members\, reflecting their le
arning discount. Please contact us for more inform
ation about non-member pricing.
\n \n The only additional cost is facilitator expen
ses\, such as travel\, where applicable. The cours
e can be delivered in person for up to 12 delegate
s or virtually for up to 10 delegates.
\n \n To learn more or discuss your specific
requirements\, please get in touch with us.\n \n
The Trainer
\n \n This cour
se is facilitated by Sheila. Sheila is a business
psychologist and a coach. She runs her own consult
ancy\, offering learning solutions for business pe
rformance and personal growth. Her aim is to help
individuals and organisations to be productive\, p
ositive and healthy.
\n \n
Sheila
describes herself as a pracademic. She uses her s
trong academic background to design well-researche
d\, evidence-based training that is also fun\, int
eractive and useful. She always works to ensure th
at delegates leave training courses with a practic
al set of tools and problem-solving approaches tha
t transfer back into the real world.
DESCRIPTION:Outline\n \n \n This workshop is about understandi
ng what assertiveness really means to you\, and ho
w to be more assertive when you need to be.\n \n \
n \n When people talk about being more assertive\,
they usually mean:\n \n \n \n \n How do I resist
always saying yes when I really want to say no?\n
How do I say what I really think without upsetti
ng someone?\n How do I gain more control in situa
tions that are important to me?\n \n \n \n From th
is course\, I will take some very valuable tools a
way and can apply them in my everyday role. The co
urse was very relevant\, and at the exact level I
needed.\n \n \n \n \n Objectives\n \n \n By the en
d of the training course\, you will:\n \n \n \n \n
Understand what assertive behaviour is\n Be mor
e aware of ‘difficult’ people and situations\, and
know how to respond to them\n Understand and kno
w how to use assertive communication with opportun
ities to practise\n Know when and how to be asser
tive\n \n \n \n I learnt a lot in this course that
I can now bring into my role every day\, it was n
ice that everyone was involved in taking part with
some individual discussions in breakout rooms. Sh
eila was very informative and helpful. I will defi
nitely be recommending the course throughout the c
ompany!\n \n \n \n \n Course Content\n \n \n Intro
duction\n \n \n \n \n What is assertiveness?\n R
ecognising assertive\, aggressive\, and passive be
haviour\n \n \n Developing Self-Awareness\n \n \n
\n \n Understanding ‘difficult’ people\, ‘difficu
lt’ situations\, and our responses to them\n \n \n
Assertive Communication\n \n \n \n \n Effective
communication in the virtual world\n Giving and r
eceiving effective feedback\n Using The Drama Tri
angle to help develop assertive communication\n S
tructuring an assertive conversation\n \n \n How t
o be Assertive - Applying the Theory\n \n \n \n \n
Saying no\n Giving your opinion confidently and
making requests\n \n \n When to be Assertive\n \n
\n \n \n Team needs versus your own needs\n Und
erstanding the goodwill reservoir\n \n \n \n The c
ourse has taught me how to address and recognise c
ertain personalities and how to deal with them.\n
\n \n \n \n Open Course Information\n \n \n \n \
n \n Duration\n 1 day\, 09.30-16.30\n \n
\n \n Member cost pp\n \n £360+VAT\n \
n \n \n \n \n Non-member cost pp\n \n
£540+VAT\n \n \n \n \n \n Details\n
Lunch provided\n \n \n \n \n \n In-House Cou
rse Information\n \n \n This course is available f
or in-house delivery at a cost of £1\,855+VAT for
members\, reflecting their learning discount. Plea
se contact us for more information about non-membe
r pricing.\n \n \n \n The only additional cost is
facilitator expenses\, such as travel\, where appl
icable. The course can be delivered in person for
up to 12 delegates or virtually for up to 10 deleg
ates.\n \n \n \n To learn more or discuss your spe
cific requirements\, please get in touch (https://
www.cambridgenetwork.co.uk/learning/make-an-enquir
y?eid=2036) with us.\n \n \n \n The Trainer\n \n \
n This course is facilitated by Sheila. Sheila is
a business psychologist and a coach. She runs her
own consultancy\, offering learning solutions for
business performance and personal growth. Her aim
is to help individuals and organisations to be pro
ductive\, positive and healthy.\n \n \n \n Sheila
describes herself as a pracademic. She uses her st
rong academic background to design well-researched
\, evidence-based training that is also fun\, inte
ractive and useful. She always works to ensure tha
t delegates leave training courses with a practica
l set of tools and problem-solving approaches that
transfer back into the real world.\n \n
CATEGORIES:Learning Collaboration
CALSCALE:GREGORIAN
DTSTAMP;TZID=Europe/London:20270929T093000
DTSTART;TZID=Europe/London:20270929T093000
DTEND;TZID=Europe/London:20270929T163000
LOCATION:St John's Innovation Centre\n Cowley Road\n Cambri
dge\, CB4 0WS\n United Kingdom\n
URL:https://www.cambridgenetwork.co.uk/civicrm/event/info?reset=1&id=29303
END:VEVENT
END:VCALENDAR