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DTSTART:20270203T093000
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UID:CiviCRM_EventID_29312_d7d0f43b6ef10d5551e14f458893f10e@www.cambridgenetwork.co.uk
SUMMARY:Line Management Skills
X-ALT-DESC;FMTTYPE=text/html:<!DOCTYPE HTML PUBLIC
  "-//W3C//DTD HTML 3.2//EN"><html><body><h3>Overvi
 ew</h3>\n \n <p>Line managers\, supervisors and te
 am leaders have a challenging time and can often f
 eel under pressure from all sides. This includes t
 heir own team members and senior managers\, as wel
 l as customers. Support to help them feel more con
 fident in their ability to manage\, encourage\, an
 d inspire others is of paramount importance\, espe
 cially when they may be managing both in-office an
 d remote staff.</p>\n \n <p>This workshop is desig
 ned to capture the key knowledge and skills requir
 ed to manage effectively in a full or hybrid envir
 onment. Within this contemporary style of line man
 agement\, staff need empathy\, motivation\, guidan
 ce\, and delegation\, and in many cases careful pe
 rformance management.</p>\n \n <blockquote>\n <p>I
  have already applied some of the techniques\, and
  feel more confident going forward. It was well pa
 ced and fun.</p>\n </blockquote>\n \n <h3>Key Obje
 ctives</h3>\n \n <p>As a result of attending we ex
 pect delegates to:</p>\n \n <ul>\n 	<li>Understand
  what is expected at this management level</li>\n 
 	<li>Manage themselves in relation to time and str
 ess</li>\n 	<li>Get things done by delegating and 
 setting expectations of their staff</li>\n 	<li>De
 velop their own personal coaching and communicatio
 n style</li>\n 	<li>Be able to motivate and inspir
 e others\, both face to face and virtually\, to de
 liver by:\n 	<ul>\n 		<li>giving high quality feed
 back and managing performance</li>\n 		<li>running
  an effective performance review</li>\n 		<li>deal
 ing with difficult situations by defusing conflict
  situations</li>\n 	</ul>\n 	</li>\n 	<li>Understa
 nd the importance of reporting ‘upwards’ with effe
 ctive management data</li>\n 	<li>Be able to manag
 e all of this in a hybrid environment\, as well as
  face-face</li>\n </ul>\n \n <h3>Course Content</h
 3>\n \n <p><strong>Understanding Line Management</
 strong></p>\n \n <ul>\n 	<li>Expectations of the l
 ine management role</li>\n 	<li>Challenges of movi
 ng from being managed to the being the manager</li
 >\n 	<li>The additional challenges when needing to
  do this remotely</li>\n </ul>\n \n <p><strong>Mak
 ing the Leap</strong></p>\n \n <ul>\n 	<li>The qua
 lities and skillset needed for success</li>\n 	<li
 >Understanding the mix – the need to actively mana
 ge\, use technical skills\, lead\, report upwards\
 , administer\, take care of people\, etc.</li>\n 	
 <li>Avoiding ‘derailment’ by clearly understanding
  expectations</li>\n 	<li>Importance of effective 
 self-management\n 	<ul>\n 		<li>fundamental self-m
 anagement skills</li>\n 		<li>staying in control o
 f pressure moments</li>\n 	</ul>\n 	</li>\n </ul>\
 n \n <p><strong>Team and Individual Progression</s
 trong></p>\n \n <ul>\n 	<li>How teams form and how
  to manage the process to maturity</li>\n 	<li>Ope
 rating effectively when dispersed or working from 
 home</li>\n 	<li>Focus on what needs to be done wi
 thin each development stage</li>\n </ul>\n \n <p><
 strong>Managing Styles</strong></p>\n \n <ul>\n 	<
 li>Matching styles to team member needs – overall 
 and per task</li>\n 	<li>Understanding what motiva
 tes people when they are at work or home</li>\n 	<
 li>Tapping into motivators and dealing with the di
 ssatisfiers</li>\n 	<li>How to support\, coach and
  train people</li>\n 	<li>Creating a team developm
 ent plan</li>\n 	<li>Understanding situational man
 agement and leadership</li>\n </ul>\n \n <p><stron
 g>Managing Performance</strong></p>\n \n <ul>\n 	<
 li>From objective setting to review… and the bit i
 n-between</li>\n 	<li>Back to managing time – your
 s and theirs</li>\n 	<li>Understanding the need fo
 r continuous development</li>\n 	<li>How to let go
 </li>\n </ul>\n \n <p><strong>The How?</strong></p
 >\n \n <ul>\n 	<li>Coaching practice – what does i
 t look like and sound like</li>\n 	<li>A little mo
 re direct feedback using a stepped process</li>\n 
 </ul>\n \n <blockquote>\n <p>Very informative and 
 good balance of theory and practice</p>\n </blockq
 uote>\n \n <h3><span style="font-size:12pt\;"><spa
 n style="line-height:115%\;"><span style="font-fam
 ily:Aptos\, sans-serif\;"><b><i>Open Course Inform
 ation</i></b></span></span></span> </h3>\n \n <tab
 le border="1" cellpadding="1" cellspacing="1">\n 	
 <tbody>\n 		<tr>\n 			<th scope="row">Duration</th
 >\n 			<td>1 day\, 09.30-16.30</td>\n 		</tr>\n 		
 <tr>\n 			<th scope="row">Member cost pp</th>\n 		
 	<td>£340+VAT</td>\n 		</tr>\n 		<tr>\n 			<th sco
 pe="row">Non-member cost pp</th>\n 			<td>£510+VAT
 </td>\n 		</tr>\n 		<tr>\n 			<th scope="row">Deta
 ils</th>\n 			<td>Lunch provided</td>\n 		</tr>\n 
 	</tbody>\n </table>\n \n <h3 style="margin-bottom
 :11px\;"><span style="font-size:12pt\;"><span styl
 e="line-height:115%\;"><span style="font-family:Ap
 tos\, sans-serif\;"><b><i>In-House Course Informat
 ion</i></b></span></span></span></h3>\n \n <p styl
 e="margin-bottom:11px\;"><span style="font-size:12
 pt\;"><span style="line-height:115%\;"><span style
 ="font-family:Aptos\, sans-serif\;">This course is
  available for in-house delivery at a cost of £1\,
 650+VAT for members\, reflecting their learning di
 scount. Please contact us for more information abo
 ut non-member pricing.</span></span></span></p>\n 
 \n <p style="margin-bottom:11px\;"><span style="fo
 nt-size:12pt\;"><span style="line-height:115%\;"><
 span style="font-family:Aptos\, sans-serif\;">The 
 only additional cost is facilitator expenses\, suc
 h as travel\, where applicable. The course can be 
 delivered in person or virtually for up to 12 dele
 gates.</span></span></span></p>\n \n <p style="mar
 gin-bottom:11px\;"><span style="font-size:12pt\;">
 <span style="line-height:115%\;"><span style="font
 -family:Aptos\, sans-serif\;">To learn more or dis
 cuss your specific requirements\, please <a href="
 https://www.cambridgenetwork.co.uk/learning/make-a
 n-enquiry?eid=27663">get in touch</a> with us.</sp
 an></span></span></p>\n \n <h3 style="margin-botto
 m:11px\;"><span style="font-size:12pt\;"><span sty
 le="line-height:115%\;"><span style="font-family:A
 ptos\, sans-serif\;"><b><i>The Trainer</i></b></sp
 an></span></span></h3>\n \n <p style="margin-botto
 m:11px\;"><span style="font-size:12pt\;"><span sty
 le="line-height:115%\;"><span style="font-family:A
 ptos\, sans-serif\;">This course is facilitated by
  Mike. Mike has spent many years in management and
  leadership development\, delivering executive lea
 dership courses for global organisations\, includi
 ng Ford Motor Finance\, and working internationall
 y in strategy\, leadership\, and business sales de
 velopment. Most recently\, he completed a four-yea
 r assignment in manufacturing and engineering\, dr
 iving strategic priorities in complex environments
 . As a business development director\, he contribu
 ted to significant revenue growth\, international 
 expansion\, and defence-related sales. Passionate 
 about staying current\, Mike blends recent industr
 y experience with proven management theories.</spa
 n></span></span></p></body></html>
DESCRIPTION:Overview\n \n \n Line managers\, supervisors and t
 eam leaders have a challenging time and can often 
 feel under pressure from all sides. This includes 
 their own team members and senior managers\, as we
 ll as customers. Support to help them feel more co
 nfident in their ability to manage\, encourage\, a
 nd inspire others is of paramount importance\, esp
 ecially when they may be managing both in-office a
 nd remote staff.\n \n \n \n This workshop is desig
 ned to capture the key knowledge and skills requir
 ed to manage effectively in a full or hybrid envir
 onment. Within this contemporary style of line man
 agement\, staff need empathy\, motivation\, guidan
 ce\, and delegation\, and in many cases careful pe
 rformance management.\n \n \n \n \n I have already
  applied some of the techniques\, and feel more co
 nfident going forward. It was well paced and fun.\
 n \n \n \n \n Key Objectives\n \n \n As a result o
 f attending we expect delegates to:\n \n \n \n \n 
 	Understand what is expected at this management le
 vel\n 	Manage themselves in relation to time and s
 tress\n 	Get things done by delegating and setting
  expectations of their staff\n 	Develop their own 
 personal coaching and communication style\n 	Be ab
 le to motivate and inspire others\, both face to f
 ace and virtually\, to deliver by:\n 	\n 		giving 
 high quality feedback and managing performance\n 	
 	running an effective performance review\n 		deali
 ng with difficult situations by defusing conflict 
 situations\n 	\n 	\n 	Understand the importance of
  reporting ‘upwards’ with effective management dat
 a\n 	Be able to manage all of this in a hybrid env
 ironment\, as well as face-face\n \n \n Course Con
 tent\n \n \n Understanding Line Management\n \n \n
  \n \n 	Expectations of the line management role\n
  	Challenges of moving from being managed to the b
 eing the manager\n 	The additional challenges when
  needing to do this remotely\n \n \n Making the Le
 ap\n \n \n \n \n 	The qualities and skillset neede
 d for success\n 	Understanding the mix – the need 
 to actively manage\, use technical skills\, lead\,
  report upwards\, administer\, take care of people
 \, etc.\n 	Avoiding ‘derailment’ by clearly unders
 tanding expectations\n 	Importance of effective se
 lf-management\n 	\n 		fundamental self-management 
 skills\n 		staying in control of pressure moments\
 n 	\n 	\n \n \n Team and Individual Progression\n 
 \n \n \n \n 	How teams form and how to manage the 
 process to maturity\n 	Operating effectively when 
 dispersed or working from home\n 	Focus on what ne
 eds to be done within each development stage\n \n 
 \n Managing Styles\n \n \n \n \n 	Matching styles 
 to team member needs – overall and per task\n 	Und
 erstanding what motivates people when they are at 
 work or home\n 	Tapping into motivators and dealin
 g with the dissatisfiers\n 	How to support\, coach
  and train people\n 	Creating a team development p
 lan\n 	Understanding situational management and le
 adership\n \n \n Managing Performance\n \n \n \n \
 n 	From objective setting to review… and the bit i
 n-between\n 	Back to managing time – yours and the
 irs\n 	Understanding the need for continuous devel
 opment\n 	How to let go\n \n \n The How?\n \n \n \
 n \n 	Coaching practice – what does it look like a
 nd sound like\n 	A little more direct feedback usi
 ng a stepped process\n \n \n \n Very informative a
 nd good balance of theory and practice\n \n \n \n 
 \n Open Course Information \n \n \n \n 	\n 		\n 		
 	Duration\n 			1 day\, 09.30-16.30\n 		\n \n 		\n 
 			Member cost pp\n 			£340+VAT\n 		\n \n 		\n 			
 Non-member cost pp\n 			£510+VAT\n 		\n \n 		\n 		
 	Details\n 			Lunch provided\n 		\n \n 	\n \n \n I
 n-House Course Information\n \n \n This course is 
 available for in-house delivery at a cost of £1\,6
 50+VAT for members\, reflecting their learning dis
 count. Please contact us for more information abou
 t non-member pricing.\n \n \n \n The only addition
 al cost is facilitator expenses\, such as travel\,
  where applicable. The course can be delivered in 
 person or virtually for up to 12 delegates.\n \n \
 n \n To learn more or discuss your specific requir
 ements\, please get in touch (https://www.cambridg
 enetwork.co.uk/learning/make-an-enquiry?eid=27663)
  with us.\n \n \n \n The Trainer\n \n \n This cour
 se is facilitated by Mike. Mike has spent many yea
 rs in management and leadership development\, deli
 vering executive leadership courses for global org
 anisations\, including Ford Motor Finance\, and wo
 rking internationally in strategy\, leadership\, a
 nd business sales development. Most recently\, he 
 completed a four-year assignment in manufacturing 
 and engineering\, driving strategic priorities in 
 complex environments. As a business development di
 rector\, he contributed to significant revenue gro
 wth\, international expansion\, and defence-relate
 d sales. Passionate about staying current\, Mike b
 lends recent industry experience with proven manag
 ement theories.\n \n 
CATEGORIES:Learning Collaboration
CALSCALE:GREGORIAN
DTSTAMP;TZID=Europe/London:20270203T093000
DTSTART;TZID=Europe/London:20270203T093000
DTEND;TZID=Europe/London:20270203T163000
LOCATION:St John's Innovation Centre\n Cowley Road\n Cambri
 dge\, CB4 0WS\n United Kingdom\n 
URL:https://www.cambridgenetwork.co.uk/civicrm/event/info?reset=1&id=29312
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