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Although simple enough, it is often challenging to select the right candidate for the role. There are usually a number of people involved in the recruitment and selection process and this workshop is suitable for anyone who is part of that process and would like to develop their skills in this important area of responsibility.

Course Overview

Successful recruitment is about finding the right person for the job. This means finding the person who has that unique mixture of first-class abilities and is a good cultural fit.

Although simple enough it is often challenging to select the right candidate, especially in a competitive market.

This workshop is designed to equip anyone involved in the interviewing and selection process with a range of skills and techniques they can use to conduct recruitment interviews which are effective, within the law and fits with your company culture.


This programme will enable delegates to:

  • Use effectively behavioural, competency-based interviewing - where the most reliable
  • Indicator of future performance is evidence of past behaviour
  • Identify the essential criteria and experience you require with the job and person specification and to evaluate if the candidate meets this
  • Establish what to look for in a CV - highlighting areas that need clarification at the interview
  • Prepare for and structure the interview and manage the time available
  • Identify what questions to ask to understand the candidate’s experience and get them talking
  • Sell your organisation’s benefits and on-board the right person quickly
  • Work within the legal framework – things you can / can’t ask and the legal pitfalls to avoid
  • Managing bias
  • Manage ‘tricky’ questions that the candidate might ask
  • Give your feedback after the interview, including your recommendation on hiring


Who should attend?

  • All people who are involved at any stage of the interviewing and selection process
  • Those managers who are out of practice and require a refresher to their interviewing skills
  • Younger managers and employees who are likely to be involved at a future stage as an observer or additional assessor

Course Structure and Methodology

A set of slides are provided to delegates as a ‘take away’ some of which are for further background reading as the actual course delivery is provided through:

  1. Facilitated discussion and Q&A
  2. Slide content and walk through of best practice and tips
  3. Group and facilitator feedback on specific leadership qualities
  4. Coaching


Content Overview

Behavioural, competency-based interviewing

  • Challenges, objectives, cost of mistakes
  • Preparation and what are we looking for?
  • Using the job and person specification
  • Covering letters and CVs


Questioning skills

  • Those you can and can’t ask
  • Using the STAR questioning structure to get real examples of previous experience
  • Legal pitfalls to avoid
  • Common perception errors and how avoid to avoid them


The Interview meeting structure

  • Room set up and using suitable body language
  • Structure and managing the time
  • Welcome
    • setting the climate
  • Acquire
    • ‘high gain’ questioning and listening
    • cultural fit - questions /tests to check this
  • Supply
    • sharing information, selling the benefits of your company
    • answering their questions
  • Part
    • a professional close
    • what next?
  • Practical
    • Structured practice sessions with observers and feedback on key learning points
    • Panels and working with others
    • Common mistakes and ground rules to help
    • Making good objective decisions

Close and personal actions to take away


Duration: 1 Day Member Cost: £210.00+VAT
Max. Delegates: 12 Non-member Cost: £315.00+VAT
CPD Points: 6.5 Credits: 1.4
October 29th, 2019 9:30 AM   to   5:00 PM
Eagle Labs
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
Phone: 01223 760108
Event Fee(s)
Non Member Fee £315.00 £ 315.00 + £ 63.00 VAT
URL interviewing-skills-291019
Reference interviewing-skills-291019
Premium Event Expires 01/01/2010
Publish On 17/12/2018
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Contact Name Sarah Gleadell
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