Having crisis communications plans prepared in advance, the right team ready, and knowing what to say when your reputation is threatened can mean the damage is quickly forgotten, instead of long remembered.
And you need only look at United Airlines, and the bloodied and screaming passenger being dragged off one of their planes, BP and the Gulf oil spill disaster, or recently British Airways wrongly telling travellers their flights had been cancelled to see he’s right.
But it doesn’t have to be that way, no matter what situation you’re dealing with, from fire to data breach. Having crisis communications plans prepared in advance, the right team ready, and knowing what to say when your reputation is threatened can mean the damage is quickly forgotten, instead of long remembered.
Led by a former BBC News Correspondent, with extensive experience of public relations disasters, and now advisor to senior police officers, executives, and public sector leaders, this course helps protect your organisation’s precious reputation before customers, investors, and partners desert you in droves.
The course is heavily interactive, based on a series of realistic scenarios, and includes:
Duration: Half Day | Credits: 1.1 |
Time: 9.30am - 12.30pm | Member Cost: £165.00+VAT |
Max. Delegates: 12 | Non-member Cost: £248.00+VAT |
Image by Jason Leung on Unsplash.
Course Fee: £248 | £248.00 |
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