Managing People for the First Time

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Taking a supervisory role is the first step into management - an exciting but often challenging move. This one day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out this role effectively.

Overview

Taking a supervisory role is the first step into management - an exciting but often challenging move.

This one-day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out the role effectively.

 

Learning Objectives

By the end of the workshop you will be able to:

  • Describe the qualities of a successful supervisor/first line manager
  • Describe the key functions of a first line management role
  • Understand the interpersonal skills needed to be an effective manager
  • Plan and structure management of others
  • Draw up SMART objectives
  • Use a structured approach to problem solving
  • Understand what makes an effective

 

Course Outline

Introduction

  • The Role of the Manager
  • Key responsibilities - the task, the team & the individual

Planning work

  • Defining objectives and prioritising work
  • Writing SMART goals

Developing Your Interpersonal Skills

Problem Solving

  • A structured approach to solving problems

Managing the Team

  • What makes a good team
  • Managing different personalities
  • Team effectiveness review
  •  
Duration: 1 Day Member Cost: £270.00+VAT
Max. Delegates: 12 Non-member Cost: £405.00+VAT
CPD Points: 6.5 Credits: 1.8
When
November 5th, 2019 9:30 AM   to   5:00 PM
Location
Eagle Labs
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
Contact
Phone: 01223 760108
Email:
Event Fee(s)
Non Member Fee £405.00 £ 405.00 + £ 81.00 VAT
Event+
URL managing-people-for-the-first-time-201119
Reference managing-people-for-the-first-time-201119
Premium Event Expires 01/01/2010
Publish On 19/12/2018
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Contact Name Sarah Gleadell
Places still available 12
Threshold level 1
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