Managing People for the First Time

Taking a supervisory role is the first step into management - an exciting but often challenging move. This one day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out this role effectively.

Overview

Taking a supervisory role is the first step into management - an exciting but often challenging move.

This one-day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out the role effectively.

 

Learning Objectives

By the end of the workshop you will be able to:

  • Describe the qualities of a successful supervisor/first line manager
  • Describe the key functions of a first line management role
  • Understand the interpersonal skills needed to be an effective manager
  • Plan and structure management of others
  • Draw up SMART objectives
  • Use a structured approach to problem solving
  • Understand what makes an effective
"You can't get enough of this - the amount of experience in the room means there's a good chance of a resolution being present."

 

Course Outline

  • Introduction
    • The Role of the Manager
    • Key responsibilities - the task, the team & the individual
  • Planning work
    • Defining objectives and prioritising work
    • Writing SMART goals
  • Developing Your Interpersonal Skills
  • Problem Solving
    • A structured approach to solving problems
  • Managing the Team
    • What makes a good team
    • Managing different personalities
    • Team effectiveness review

 

Duration: 1 Day Credits: 1.8
CPD Points: 6.5 Member Cost: £280.00+VAT
Max. Delegates: 12 Non-member Cost: £420.00+VAT
When
March 24th, 2020 9:30 AM   to   5:00 PM
Location
Eagle Labs
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
Contact
Phone: 01223 760108
Email:
Event Fee(s)
Non Member Fee £420.00 £ 420.00 + £ 84.00 VAT
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URL managing-people-for-the-first-time-
Reference managing-people-for-the-first-time-
Premium Event Expires 01/01/2010
Publish On 11/07/2019
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