Interviewing Skills Training Course
Hiring candidates who can grow and develop into taking on more complex, challenging responsibilities creates a need for businesses to think long-term and consider potential when hiring. Research (HBR) has given us five critical traits of high-potential candidates … curiosity, determination, engagement, insight and motivation, which is where we need to focus our attention when interviewing.
Who is it for?
This training course is for anyone involved in and/or new to the recruitment and selection process or those with experience wanting a refresher/to up-skill.
Training course learning outcomes
By the end of this course you will:
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Have more confidence in recruiting the ideal candidate for your vacancy
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Know what the best practice in any interview – structure and process
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Understand the true cost of the wrong hire
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Be better at controlling bias and know the legal pitfalls to avoid
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Create a robust role profile and criteria for selection
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Be able to develop questions to help people ‘open up’
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Feel more confident when working in panels and/or pairs
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Be able to evaluate and make considered decisions afterwards
How it's done
The day will be broken down into four manageable sessions:
Introduction & Context
- Understanding that interviewing is ‘work’ and needs focus
- Principles of effective selection interviewing
- The accuracy of interviewing techniques
- The real cost of poor selection
- Legal pitfalls to avoid
Preparing to Interview
- Preparing for the Interview / Designing a person specification/profile (values and role-based)
- Preparing for the interview itself – best practice and skills required
- Designing good ‘high-gain’ questions, and the STAR technique
The Interview Itself (including practical peer-reviewed exercise)
- Conducting an effective interview using the WASP structure
- Creating an environment that encourages the candidate to open up
- Handling difficult situations/common problems in interviews
- Keeping the interview on track and digging deep/probing (using STAR)
- Taking notes and recording information for evaluation
- Interviewer best practice summary
- Interviewing in panels and pairs
Assessment – Decision Making – On-boarding
- Evaluating candidates and selecting your best hire
- Making timely decisions
- On boarding best practice
This training is delivered to individuals or provided for in house teams to your bespoke requirements.
Online Course Details
Times: 9.30am - 4.30pm | Credits: 2 |
Max. Delegates: 12 | Member Cost: £300+VAT |
Non-member Cost: £450+VAT |
United Kingdom
Course Fee: £450 | £450.00 |
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