Effective Feedback Training Course
Introduction
Many people find delivering constructive feedback to be a challenge, frequently declining opportunities to do so, whether from a desire to spare the person’s feelings, avoid an uncomfortable conversation, preserve their image of themselves as ‘nice,’ or save time.
This effective feedback workshop aims to give you a full range of approaches, skills and techniques to help you manage the different feedback situations you face and to give you different frameworks for having ‘constructive’ conversations.
Learning Objectives
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Understand the fundamental elements of effective feedback
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Learn how to deliver day-day feedback (positive and constructive)
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Know how to create the feedback culture – beginnings
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Know how to receive feedback
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Develop specific feedback habits
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Be able to match three methods /processes of feedback to the situation
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Be able manage personal bias
Programme content
Session 1 - Creating a Feedback Culture in your organisation and/or team
- Concerns, distractions and expectations
- Challenges giving and receiving feedback
- Performance Management
- Causal analysis - Motivation and Expectations
- Introduction to the SAID model
Session 2 - Deeper conversations
- Review session one and personal experience
- Steps to success (increased accountability)
- Getting your head right
- Who’s the villain/Managing Bias
- Adopting the growth mindset
- Meaningful 360-degree feedback
- Dealing with emotions – shock cycle
Click here to download full course agenda
Course Details
Duration: 2 x half days | Credits: 1.9 |
Times: 9.30am - 12.30pm
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Member Cost: £290+VAT |
Max Delegates: 9 | Non-member Cost: £435+VAT |
United Kingdom
Course Fee: £435 | £435.00 |
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