Managing People for the First Time
Taking a supervisory role is the first step into management - an exciting but often challenging move. This one day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out this role effectively.
Overview
Taking a supervisory role is the first step into management - an exciting but often challenging move.
This one-day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out the role effectively.
Learning Objectives
By the end of the workshop you will be able to:
- Describe the qualities of a successful supervisor/first line manager
- Describe the key functions of a first line management role
- Understand the interpersonal skills needed to be an effective manager
- Plan and structure management of others
- Draw up SMART objectives
- Use a structured approach to problem solving
- Understand what makes an effective
Course Outline
Introduction
- The Role of the Manager
- Key responsibilities - the task, the team & the individual
Planning work
- Defining objectives and prioritising work
- Writing SMART goals
Developing Your Interpersonal Skills
Problem Solving
- A structured approach to solving problems
Managing the Team
- What makes a good team
- Managing different personalities
- Team effectiveness review
Duration: 1 Day | Member Cost: £270.00+VAT |
Max. Delegates: 12 | Non-member Cost: £405.00+VAT |
CPD Points: 6.5 | Credits: 1.8 |
When
November 5th, 2019 from 9:30 AM to 5:00 PM
Location
Eagle Labs
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
7-8 Clifton Court
Cherry Hinton Road
Cambridge, Cambridgeshire CB1 7BN
United Kingdom
Contact
Phone: 01223 760108
Event Fee(s)
Non Member Fee £405.00 | £405.00 |
Credits Usage
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