Firmstep is an independent software vendor, based in the heart of the Cambridge technology community. The Firmstep technology platform allows the creation of self-service customer portals for organisations looking to improve customer service online.

The Firmstep platform also includes AchieveForms and AchieveBookings, the leading online forms and bookings solutions in the Government sector.

´╗┐Firmstep works with 30% of Local Authorities in the UK in helping them achieve their ambition of world-class citizen services, as well as private sector organisations around the world. With around 200 customers worldwide, Firmstep is a leading provider of information management and customer service software.

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