This week, Customer Faithful and Level7 are launching Coronavirus Design Thinking workshops - an online programme, custom-built to specifically tackle the COVID-19 challenge of finding ways to adapt your customer offer in these uncertain times and beyond.
Customer Faithful Ltd
Customer Faithful helps organisations to become truly customer-centric, through research and service design.
Telephone: +44 (0)7768 022 052
Address :
East Grange 552 Oundle Road Orton Longueville Peterborough
Post Code: PE2 7ED
Country: United Kingdom
Website: http://www.customerfaithful.com
Membership Type: Professional Individual and Corporate <5
Through a range of research and insight development, our work enables companies to grow their customer base, extend loyalty and drive customer engagement.
Our guiding principle is to cast customers in the role of ‘expert’, and seek to learn directly from their views, stories and experiences, not just their transactions.
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20-03-2020
For small businesses, GDPR regulations can be a daunting challenge - so many rules, so little clear guidance! So Customer Faithful's founder, Rick Harris, has launched a half-day workshop to help SMEs understand what they can and can't do with their client and customer data, and how to run marketing activities in an effective and GDPR-friendly way.
27-06-2018
Rick Harris, founder of healthcare-focused research agency Customer Faithful, is running for election to become a Governor of Cambridge and Peterborough NHS Foundation Trust (CPFT).
01-06-2018
Customer Faithful has been awarded Global Healthcare & Pharma’s UK Healthcare Consultancy of the Year 2015 for its Lifelines™ research technique, which identifies and maps patient experience needs and gaps.
04-12-2015
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