Support Robotics is helping the telecoms industry to deliver better device support in new ways, across cellular and fixed-line. We employ AI and automation to deliver game-changing customer experiences and enhanced self-service capabilities.
|Telephone:||+44 (0)1223 967766|
|Address:||St John's Innovation Centre, Cowley Road, Cambridge|
|Membership type:||Corporate 6-20 (£250+VAT pa)|
Support Robotics is an exciting Cambridge-based startup that’s helping the telecoms industry to deliver better device support in new ways, across cellular and fixed-line.
Dedicated to telecoms customer service, our mission is to be a game-changer; to help telcos deliver a paradigm shift in the way they support complex connected devices. We will do this by leveraging automation, AI and cloud technologies to simplify and unify customer care processes, enabling us to provide greater self-service options for end-users and help contact centre staff to deal with customers faster and more effectively.
Our leadership team brings an innovative spirit and a wealth of knowledge and experience to the challenge of improving customer care for end-users and suppliers of smartphones, routers and other connected devices.
The Support Robotics platform and mobile customer care tools can be used to support a wide range of connected devices, from mobile phones to broadband routers and set-top boxes.