University Information Services, University of Cambridge

University Information Services (Academic & Infrastructure) provides computing facilities and related services in support of research and teaching in the University of Cambridge.

The facilities and service are as follows:

  • Networks, telephones, electronic mail and web authentication, which can only be provided on a University-wide basis;
  • Centrally managed services such as Desktop Services, which provides computing resources to individual members of the University;
  • Centrally managed services such as the computing service public rooms, managed web server, Falcon content management service and managed mail domain services, which are aimed at institutions rather than individuals;
  • A wide range of support services for institutional and individually owned facilities, including Software Sales, Unix Support, Windows and Macintosh Support, and the Hardware Support service;
  • Ancillary support services such as videoconferencing, printing, and photography and illustration;
  • Advice and consultancy services including a Service Desk (Help Desk) for the centrally managed facilities, the Techlink support scheme for local computer staff and a wide range of training courses.

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