Assertiveness Skills Workshop


Assertiveness Skills Workshop

Assertiveness is not always about getting your own way, but it is about being able to confidently express your own needs. This workshop is about understanding what assertiveness really means to you, and how to be more assertive when you need to be.

Dates 7 Nov 2019 - Download as vCalendar
Opening times 9.30am - 5.00pm
Cost £210.00+VAT or 1.4 LC units (members) / £315.00+VAT (non-members)
Venue Eagle Labs, 7-8 Clifton Court, Cherry Hinton Road, CB1 7BN
Organiser name Sarah Gleadell
Telephone
01223 760108
Email
Availability 12 places available.

Member price Non-member price Please log in or create an account to make your booking. Book Now
£210.00+VAT or 1.4 LC units £315.00+VAT

Event details:

Assertiveness Skills Workshop

Outline

Assertiveness is not always about getting your own way, but it is about being able to confidently express your own needs.

When people talk about being more assertive, they usually mean:

  • How do I resist always saying yes when I really want to say no?
  • How do I say what I really think without upsetting someone?
  • How do I gain more control in situations that are important to me?

This workshop is about understanding what assertiveness really means to you, and how to be more assertive when you need to be.

Objectives

By the end of the workshop delegates will:

  • Understand what assertive behaviour is.
  • Be more aware of ‘difficult’ people and situations, and how to respond to them.
  • Understand and know how to use assertive communication
  • Know when and how to be assertive

Course Content

What is assertive behaviour?

  • My Bill of Rights
  • Recognising assertive, aggressive and passive behaviour

When to be assertive

  • Team needs versus your own needs
  • Understanding the goodwill reserve

How to be assertive – the practical part

  • Giving your opinion
  • Making requests
  • Saying no

Developing self-awareness

  • Understanding ‘difficult’ people, ‘difficult’ situations and our responses to them.

Assertive communication

  • The elements of effective communication.
  • Using transactional analysis to help develop assertive communication.
  • Giving and receiving effective feedback

 

Course duration: 1 day

Max Delegates: 12

CPD Points: 6.5 

Facilitated by:

mc works

 

Cambridge Network's Learning Collaboration

Cambridge Network's Learning Collaboration works on behalf of local employers to organise training and management development for their staff. Set up by the Network in conjunction with local HR Directors, our aim is to provide all Cambridge Network members and organisations with improved access to high quality, shared training courses at value-for-money prices.

Cambridge Network's Learning Collaboration directory information