Assertiveness Skills [a Cambridge Network course]

Overview

This workshop is about understanding what assertiveness really means to you, and how to be more assertive when you need to be.

Outcome

By the end of the workshop delegates will:

• Understand what assertive behaviour is.
• Be more aware of ‘difficult’ people and situations, and how to respond to them.
• Understand and know how to use assertive communication
• Know when and how to be assertive

Content

• What is assertive behaviour?
• Developing self-awareness
• When to be assertive
• How to be assertive – the practical part
• Assertive communication

For full course content and to book click here