This workshop will help you understand your own communication style, the essentials of good communication and develop your confidence to communicate effectively. Learning Outcomes By the end of the workshop you will:
Course Details
- understand the essential ingredients of effective communication
- gain an understanding of your own communication style
- have developed your own communication skills
- have gained confidence in how to effectively influence others
- What is effective communication?
- Barriers to effective communication
- Verbal and non-verbal communication
The Essential Skills
- Understanding body language
- Active listening & questioning techniques
- Giving and receiving constructive feedback
Effective Influencing
- How to get your message across
- Cross-cultural variations in communication
- Effective influencing in meetings
Developing Self-Awareness
- Understanding your own communication style
- Communication Styles questionnaire
- Understanding Communication Channels
- When to talk and when to write
Pre-course work
To complete the communications styles questionnaire.
Post-course work
To use an action learning log to continue to develop their understanding of different communication styles, and effective influencing.
Course Details
Duration: 4 x 1.5 hours | Credits: 1.4 |
Time: 10.00am - 17.00pm | Member Cost: £215.00+VAT |
Max. Delegates: 12 | Non-member Cost: £323.00+VAT |