This training course provides a practical approach to the recruitment and selection process, with tips and techniques to help you to structure interviews, ask key, searching questions and present your business in the best way possible. An interview is a two-way process and competition to hire the best candidate is often strong.Who is it for?
This training course is for anyone involved in and/or new to the recruitment and selection process or those with experience wanting a refresher/to up-skill.
Training course learning outcomes
By the end of this course you will:
- Have more confidence in recruiting the ideal candidate for your vacancy
- Know what the best practice in any interview – structure and process
- Understand the true cost of the wrong hire
- Be better at controlling bias and know the legal pitfalls to avoid
- Create a robust role profile and criteria for selection
- Be able to develop questions to help people ‘open up’
- Feel more confident when working in panels and/or pairs
- Be able to evaluate and make considered decisions afterwards
How it's done
The day will be broken down into four manageable sessions:
Introduction & Context (online 60 minutes)
- Understanding that interviewing is ‘work’ and needs focus
- Principles of effective selection interviewing
- The accuracy of interviewing techniques
- The real cost of poor selection
- Legal pitfalls to avoid
Preparing to Interview (online 90 minutes)
- Preparing for the Interview / Designing a person specification/profile (values and role-based)
- Preparing for the interview itself – best practice and skills required
- Designing good ‘high-gain’ questions, and the STAR technique
The Interview Itself (including practical peer-reviewed exercise) (online 90-120 minutes)
- Conducting an effective interview using the WASP structure
- Creating an environment that encourages the candidate to open up
- Handling difficult situations/common problems in interviews
- Keeping the interview on track and digging deep/probing (using STAR)
- Taking notes and recording information for evaluation
- Interviewer best practice summary
- Interviewing in panels and pairs
Assessment – Decision Making – On-boarding (online 30 minutes)
- Evaluating candidates and selecting your best hire
- Making timely decisions
- On boarding best practice
This training is delivered to individuals or provided for in house teams to your bespoke requirements.
Online Course Details
Time: 9.30am - 16.30pm | Credits: 1.4 |
CPD Points: 6.5 | Member Cost: £210.00+VAT |
Max. Delegates: 12 | Non-member Cost: £315.00+VAT |