Managing People for the First Time [a Cambridge Network Course]

Taking a supervisory role is the first step into management - an exciting but often challenging move. This one-day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out the role effectively.

Dates Tuesday, August 4, 2020 - Download as vCalendar
Event Times: 09:00 to 17:00
Venue Online
Contact Name Sara Baxter
Contact Phone 01223 746801
Website Event website

Event details:

Learning Objectives

By the end of the workshop you will be able to:

  • Describe the qualities of a successful supervisor/first line manager
  • Describe the key functions of a first line management role
  • Understand the interpersonal skills needed to be an effective manager
  • Plan and structure management of others
  • Draw up SMART objectives
  • Use a structured approach to problem solving
  • Understand what makes an effective

Course Outline


  • The Role of the Manager
  • Key responsibilities - the task, the team & the individual

Planning work

  • Defining objectives and prioritising work
  • Writing SMART goals

Developing Your Interpersonal Skills

Problem Solving

  • A structured approach to solving problems

Managing the Team

  • What makes a good team
  • Managing different personalities
  • Team effectiveness review

Course Details

Duration: 4 x 1.5 hours Credits: 1.4
Time: 9.00am - 17.00pm Member Cost: £215.00+VAT
Max. Delegates: 10 Non-member Cost: £323.00+VAT


For full course content and to book click here

I offer learning for business performance and personal growth. I help people to be positive, productive, enjoy work and stay healthy. During the 16 years that I have run my own business I have trained over 7,000 people, run numerous leadership development programmes, facilitated a wide variety of workshops and have successfully coached many more people one-to-one and in teams.

My areas of expertise and interest includes resilience & wellbeing, team & leadership development, coaching, facilitation and effective communication.

Industry experience includes - technology (IT, engineering, scientific & biotechnology), healthcare, legal, publishing and recruitment.