Managing People for the First Time

Managing People for the First Time

Overview Taking a supervisory role is the first step into management - an exciting but often challenging move. This one day workshop covers all the essential skills that you will need to ensure that you feel confident to carry out this role effectively.

Dates 20 Jun 2017 - This event is in the past.
Opening times 09.30-17.00
Venue Eagle Labs, 7-8 Clifton Court, Cherry Hinton Road, CB1 7BN
Organiser name Sarah L Gleadell
01223 760108
Availability 12 places available.

Event details:

Managing People for the First Time

Learning Objectives

By the end of the workshop you will be able to:

  • Describe the qualities of a successful supervisor/first line manager
  • Describe the key functions of a first line management role
  • Understand the interpersonal skills needed to be an effective manager
  • Plan and structure management of others
  • Draw up SMART objectives
  • Use a structured approach to problem solving
  • Understand what makes an effective

Course Outline


  • The Role of the Manager
  • Key responsibilities - the task, the team & the individual

Planning work

  • Defining objectives and prioritising work
  • Writing SMART goals

Developing Your Interpersonal Skills

Problem Solving

  • A structured approach to solving problems

Managing the Team

  • What makes a good team
  • Managing different personalities
  • Team effectiveness review.
Cambridge Network's Learning Collaboration

Cambridge Network's Learning Collaboration works on behalf of local employers to organise training and management development for their staff. Set up by the Network in conjunction with local HR Directors, our aim is to provide all Cambridge Network members and organisations with improved access to high quality, shared training courses at value-for-money prices.

Cambridge Network's Learning Collaboration directory information