Course objectives
The course provides a foundation of sound business practices to ensure that you fully understand what your customers value, can deliver that value as efficiently as possible, and free up the talent within your organisation to continue to innovate and grow.
The training event combines process mapping and improvement approaches to help you make the most of your time and resources, and to ensure that each member of your team is making the most of the best business practices available to them.
It will enable you to critically review your deliverables (products and services), how you go about your work, and how you can work more effectively and efficiently on a continuous basis.
Course content
A structured approach and a selection of tools for:
- Clarifying customer requirements and business, team or personal deliverables in relation to these
- Identifying and mapping your existing internal processes
- Measuring performance and analyzing issues with your current processes
- Identifying and evaluating opportunities for improving your processes
- Your own action plan and measures to follow-up from the course
Availability and cost
Please get in touch with the training provider at info@riverrhee.com, tel: +44 (0) 7876 130 817 for availability and costs.
