What experience and skills are needed?
We are looking for someone who can demonstrate a genuine passion for Ethernet and TCP/IP networking technologies and protocols, and wishes to acquire experience in optical transmission systems. Ideally, you are working in a technical environment within a Service Provider or within a similar IT function.
You will need a good working knowledge of the BGP protocol along with proven practical experience using it. You will also have a good understanding of TCP/IP, SNMP, network management and network troubleshooting methodologies.
A degree in Computer Science, Network Engineering or Security would be preferable along with other industry certifications such as JNCIS/CCNP (or equivalent experience). Experience with Juniper or Cisco products would be highly advantageous.
It is critical that you enjoy working collaboratively as part of a team and enjoy the challenge of solving problems in a technical support environment. You'll need to be articulate, clearly spoken and able to deliver telephone support in a friendly & professional manner.
Ideally, you will live within commuting distance of Cambridge already, however, people wishing to relocate will also be considered.
In this role you will work on a rolling shift rota made up of the following shifts: Early (0600-1415), Late (1145-2000) and Day (0900-1730). There will also be some 'on call' work - approximately 1 week in 6 of overnight cover, and 1 week in 3 of weekend cover (paid on a per shift basis).
Why work for GÉANT?
We offer a blazing-fast, cutting-edge network that connects scientists, researchers and academics across Europe and the world. Thanks to our terabit network, 50 million researchers, scientists, academics and students can share record volumes of data unconstrained by location, solving some of mankind’s biggest challenges.
Work at GÉANT and you’ll be supporting critical research into sustainable energy, deep space, high-energy physics, earth observation, environmental disasters, medicine and more!
You’ll receive excellent benefits at GÉANT – we offer a generous holiday allowance and a 5% end of year bonus/allowance as standard. We also invest heavily in learning to help our people become the best at what they do.