Opportunities for permanent roles in a range of business sectors

Technical Writer - Technical Writer, Staff

Qualcomm is a company of inventors that unlocked 5G ushering in an age of rapid acceleration in connectivity and new possibilities that will transform industries, create jobs, and enrich lives. But this is just the beginning. It takes inventive minds with diverse skills, backgrounds, and cultures to transform 5Gs potential into world-changing technologies and products. This is the Invention Age and this is where you come in.As part of Qualcomm Inc., Qualcomm Technologies International Limited is based in Cambridge (UK) and supplies ICs and software solutions for Voice and Music, and Wearables business unit.

The Position A position has risen to work in the Cambridge Technical Communications team as a Technical Writer. The position involves working with a globally matrixed team and key stakeholders. First and foremost, we are looking for the right person to fit the team, so the position may suit a graduate interested in technology through to a senior Technical Writer. The position will involve the development of topic-based system-level customer-facing content for wireless audio, wearables and IoT products that is lean, relevant, and scenario-based for documents and web-based content management systems.
Responsibilities As part of the Global Technical Communications group you will have the responsibilities of:

  • Developing customer-facing content for Voice and Music, and Wearables business unit in the content management system (CMS)
  • Adhering to Information Architecture
  • Liaise with key stakeholders in engineering
  • Liaise with the business unit and the program management office
  • Working in an Agile team (Kanban and Scrum)
  • Updating program and project management information inside JIRA
  • Maintaining team sites
  • Reporting to team leads or leading a team (depending on experience)
  • Travel may be required

 

Minimum Qualifications:

  • Bachelors degree holder
  • DITA, XML, or markup languages (e.g. HTML)
  • XML content management systems and single-sourcing
  • Web content development and document delivery
  • Topic-based writing
  • Scenario-based content,lean and relevant content
  • Agile methodologies
  • Global English standard
  • Style and grammar tools (e.g. Acrolinx)
  • JIRA and Confluence
  • Source code systems (e.g.Github, Perforce, Bitbucket etc)

 

Preferred Qualifications:

  • Doxygen
  • Translation processes and tools
  • Wireless audio technologies, Bluetooth, and Wi-Fi
  • Semiconductors

Education Requirements:

  • Bachelors degree holder