Opportunities for permanent roles in a range of business sectors

IT Service Desk Engineer

Cambridge £20-24K  

Do you have some experience working in IT support but feel your full potential is unrealised? At Bridge Partners we can fast track your career by training you to deal with all levels of IT issues, ensuring your working day is varied and interesting. You will be constantly upskilling your technical ability whilst supporting fantastic businesses who are doing amazing things.   

About Bridge Partners  

Bridge Partners has been part of the key worker industry from the start of the pandemic.  The Company has continued to be in a period of growth and we have not only retained our employees but have also created a number of new roles.  Bridge Partners are widely regarded as Cambridge’s leading supplier of outsourced IT support. We provide bespoke onsite & remote support to start-ups and SMEs in various sectors including biotechnology, life sciences and finance. We focus on long-term relationships that stay true to our core values of clarity, partnership and quality. 

 

The role  

  • Working as part of a busy Service Desk team providing remote support by email, telephone or in person.  

  • Deploying client hardware (laptops, desktops, servers).  

  • Undertaking varied and interesting project work for clients, giving you opportunities to extend your skills and work with other team members in the business. 

  • Monitoring client’s IT services remotely and taking ownership of issues when required. 

 

What we need from you  

  • Experience working within an IT helpdesk environment. 

  • An aptitude for good customer service with a friendly and professional attitude. 

  • A willingness to learn and develop your IT skills. 

  • A determined and positive problem-solving mindset motivated to see the challenge through to resolution 

 

What’s in it for you?  

  • At Bridge Partners, we are a family. We are a friendly bunch with passion, ambition and we thrive on teamwork, learning and development.  

  • We are committed to your personal career growth and we will provide you with opportunities to further your technical skills and progress within the business.  

  • Profit share, BUPA health care & 5% contributory pension. 

  • 33 days holiday (including bank holidays), increasing every 2 years you work with us. 

  • A good location with free parking or a short walk to Cambridge North station. 

  • A wide variety of company socials.