Opportunities for permanent roles in a range of business sectors

IT Support Manager

Based in Cambridge

Do you enjoy providing high quality IT support to businesses but prefer working face-to-face? Are you looking for a role that can grow and develop with your abilities? You will be an important part of our onsite support team in a multi-faceted role that combines strategic advice, account management, project work and ‘hands-on’ desk side IT support to some fantastic companies doing amazing things. 

About Bridge Partners 

Bridge Partners has been part of the key worker industry from the start of the pandemic.  The Company has continued to be in a period of growth and we have not only retained our employees but have also created a number of new roles.  Bridge Partners are widely regarded as Cambridge’s leading supplier of outsourced IT support. We provide bespoke onsite & remote support to start-ups and SMEs in various sectors including biotechnology, life sciences and finance. We focus on long-term relationships that stay true to our core values of clarity, partnership and quality. 

 

The role 

  • You will be supporting typically 4-6 clients and, when things return to normal, working on site 3 - 4 days a week (all within a one-hour radius of Cambridge) but currently working remotely from home/the office. 

  • To hit the ground running with onsite client support, with assistance from our head office service desk team. 

  • Delivering varied and interesting IT projects. 

  • Providing guidance and strategic advice for clients. 

 

What we need from you 

  • Excellent and proven technical skills within a Window environment, Active Directory Management and some exposure to VMware, Cloud Computing (AWS and Azure), Veeam and Storage Platforms (NAS & SAN) would be useful. 

  • The ability to build strong relationships and gain the trust of the clients you visit. 

  • Excellent customer skills: you must be a people person with patience and confident communication skills. 

  • Great problem-solving skills with the ability to see the challenge through. 

 

What we will offer you 

  • At Bridge Partners, we are a family. We are a friendly bunch with passion, ambition and we thrive on teamwork, learning and development. 

  • We are committed to your personal career growth and we will provide you with opportunities to further your technical skills and progress within the business. 

  • Profit share, BUPA health care & 5% contributory pension. 

  • 33 days holiday (including bank holidays), increasing every 2 years you work with us. 

  • A wide variety of company socials.