Opportunities for permanent roles in a range of business sectors

Programme Assistant

An exciting opportunity to join our established and experienced Executive Education Team at the Møller Institute as Programme Assistant.

Ideal for a recent Graduate with a passion for learning and development, this role involves supporting the Executive Education team in maintaining high level relationships with clients, and, providing programme assistance whilst our delegations are on site.

As such the post will require some out of hour’s work, to include evenings and weekends, while residential programmes are on site.

You will possess strong IT skills and excellent written and verbal communication. Relevant marketing knowledge would also be advantageous.

You should be able to multi-task and prioritise your own workload to meet deadlines, have good team-working skills, attention to detail, and, an adaptability and willingness to learn.

Overall objective

To actively explore opportunities to help the team to exceed expectations and ensure all aspects of the client  experience are effectively delivered by Executive Education and the Møller Institute

To develop relationships through ongoing communication with individuals from within the organisation and Churchill College.

Main responsibilities

  • Support Programme Managers when Programmes are on site, including ad-hoc tasks to ensure seamless classroom delivery.
  • Collate, prepare and draft programme documents such as speaker biographies, timetable, joining instructions, welcome and invitation letters, delegate lists and certificates.
  • Manage logistics and reservations for complex programmes and travel arrangements when necessary.
  • Enhance the visual quality of programme proposals, laying out visuals, diagrams and photos.
  • Help prepare and stock-take programme equipment and supplies, and proof read and check documentation as necessary.
  • Liaise with the Marketing team and external designers in the production of programme materials.
  • Support the Programme Managers in updating project plans, as required.
  • Set up and maintain online communication with delegates using online platforms and diagnostics. Full training on these systems will be provided.
  • Correspond with delegates attending Executive Education programmes and ensure they receive relevant materials.
  • Produce and collect detailed feedback forms for each session and produce analysis report post programme.
  • Help with post-programme follow up, including capturing key themes and takeaways, and summary documents for the client.
  • Manage the correspondence for the Executive Education central email address.
  • Structure and maintain the internal file management system.
  • Support the team in updating and maintaining the CRM system.
  • To ensure that you follow all of the policies and procedures in relation to our environmental, General Data Protection and Anti-Bribery and Corruption policies, details and objectives of which are included in the staff handbook.
  • To carry out any reasonable request made by the Head of Knowledge and Learning, or, a member of management in a timely and cost effective manner.