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Systems Manager, Journals

The Royal Society of Chemistry has an exceptional opportunity for a Systems Manager, Journals to join us on a permanent full-time (35-hour week) basis.

The Royal Society of Chemistry (RSC) is a not-for-profit organisation with a thriving international community of over 50,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK. Around the world, we invest in educating future generations of scientists. We raise and maintain standards. We partner with industry and academia, promoting collaboration and innovation. We advise governments on policy, and we promote the talent, information and ideas that lead to great advances in science.

We are looking for a responsive, collaborative candidate with excellent problem-solving skills to take on the strategically important role of Systems Manager, Journals. This role supports the workflow systems used by our journals department including ScholarOne (submission & peer review) and Resource (our in-house production system). You will work as part of the publishing team but will also work closely with Technology and other departments as required. You will have a strong understanding of the production of STM journals, from peer review through to final publication. 

Your responsibilities will include:

  • Leading a team providing support for the editorial and production workflow systems, answering and investigating user queries, handling configuration changes, new software releases, and new journal/supplier set-up, to help maintain smooth day-to-day running of the systems in the publishing department.
  • Specifying workflow system development requirements in conjunction with the publishing department and Technology. Carrying out the implementation and development of any new systems for journals.
  • Carrying out assigned tasks within projects by identifying requirements, coordinating user testing and evaluating technical options.
  • Liaising closely with ScholarOne to ensure department requirements are met. Carrying out user system training as appropriate.
  • Building up and maintaining an understanding of the Royal Society of Chemistry’s publishing systems and any new and emerging technologies that may impact on the Royal Society of Chemistry’s publishing business or that can be exploited by the Royal Society of Chemistry. 

We are looking for:

  • Strong understanding of journal editorial and production processes; ability to develop expertise in the tools, systems and languages that support these processes
  • Highly skilled at problem solving and trouble-shooting; ability to work collaboratively and responsively to anticipate and resolve problems
  • Experience of gathering requirements and communicating to technical and non-technical audiences; potential to coordinate user testing
  • Demonstrable proactivity in anticipating challenges, links and future requirements; an aptitude to learn and apply new technologies quickly and effectively
  • Ability to lead and manage a team, and to develop strong working relationships

The Royal Society of Chemistry offers excellent benefits. The contractual base for this role is our Cambridge office, however we are entering a period of piloting hybrid working, and you may be able to work from a location other than this, as agreed with your line manager. Applicants should be aware that there is an expectation that employees will attend the offices as needed for their role, and that permanent working arrangements away from the office may not be agreed in the future.

If you are interested in this role, please apply before the end of the closing date.

View and download the full job description here.