Information Analyst

Are you passionate about using data to improve health and care? Would you enjoy the challenge of helping to deliver ground-breaking health data projects delivering unprecedented benefits for patients and new opportunities for research?  Do you have a firm grounding in information management, SQL, data reporting, and visualisation, with a drive to make a difference?

We are excited to be recruiting to this new role as part of the Eastern Academic Health Science Network (AHSN) Health Informatics team to support our growing team and projects portfolio.

As a team we are responsible for bringing partner organisations together from across healthcare, higher education, industry to deliver transformational programmes of work in health and care delivery, and health data research.

For more information please refer to job page on Eastern AHSN website

If this sounds like you, we’d love to hear from you.  Applications are invited by CV with an accompanying covering letter setting out your reasons for applying for the role. The closing date for applications is 0900 on Monday 23 May.  Applications will be shortlisted against criteria detailed in the person specification, with interviews scheduled for Tue 31 May.

The Information Analyst/Advisor will work as part of the Health Informatics Team, which is responsible for bringing together partner organisations from across healthcare, higher education, industry and third sector organisations (e.g. charities) to deliver effective transformational programmes of work in the areas of health, research data, shared care records and cyber security across the East of England. The team also supports the work of the wider Eastern AHSN, harnessing the right data to develop digital solutions & analysis reports to enhance our work across all areas of the business.

You will contribute to developing an information culture focusing on the accuracy, quality, and use of information within Eastern AHSN and its associated external programmes of work. This role will require effective liaison and close working relationships with at all levels within the organisation, as well as other external stakeholders to ensure the following key objectives:

  1. That a high quality of information and data analysis is provided to support the effective management of a wide range of business, research and clinical programmes.
  2. To facilitate the organisation by providing an information service to support the implementation and roll out of key projects. This will include being involved in the development of new information delivery systems or the enhancing of existing information systems.
  3. The delivery and promotion of Information Governance and Cyber Security requirements and best practice, including supporting induction and training for Eastern AHSN staff.
  4. To deliver all workload requirements in accordance with Eastern AHSN’s policies and procedures.

Key Duties and Responsibilities

1.1     Information and Analytics

  • Carry out analysis, interpretation, and presentation of health datasets & information to demonstrate delivery, performance, and support evaluation and decision-making relating to key organisational deliverables
  • Interpret and report on results of analysis verbally, graphically and in written reports, attending meetings and providing briefings as required.
  • Triangulate and assess data and information from multiple sources. Respond to ad-hoc data analysis requests and support the development of routine reporting and analysis processes.
  • Provide advice and guidance to the organisation on data management, coding, systems and health data analysis and visualisation, for example statistical, forecasting, geographic mapping etc.
  • Process complex information in accordance with policies & procedures, investigating and resolving data management issues.
  • The ability to translate and communicate complex technical issues for non-technical audiences
  • Develop, design, and maintain health datasets and reports.
  • For assigned systems, datasets & reports, monitor data quality to identify issues, gaps or errors and resolve, suggest improvements or escalate as appropriate, accessing external support where required.
  • Develop/maintain expertise in assigned systems, data, and reporting processes to enable accurate and timely production of information.
  • Be familiar with and where appropriate train/advise users on relevant coding systems in assigned areas.
  • Be familiar with and where appropriate train/advise users on mandatory training requirements for information governance and security
  • Identify and investigate problems with data quality using reference data where applicable.

1.2     Technical Expertise and Support

  • Provide advice and guidance to staff on systems, information policy and specialist analysis for example statistical, forecasting, geographic mapping etc.
  • Support the development and maintenance of the organisation’s warehousing and reporting solution.
  • Engage in specific projects to develop and deliver effective support to the organisation across primary care, including surveys, audits, or research.

1.3     Corporate Duties

  • Support the organisation in creating an environment that values risk management and promotes the highest standards of health and safety for Eastern AHSN’s employees, supported by policies and procedures as appropriate
  • Ensure up to date knowledge is maintained and comply with current data protection laws and company data protection policy and procedures
  • Support the organisation in developing a collaborative working environment and a culture of innovation and positive leadership, participating in the appraisal process, as required
  • Promote Equal Opportunities and affirm that staff, colleagues, patients and others who encounter Eastern AHSN are afforded equality of treatment and opportunities.
  • Observe Eastern AHSN’s Equality and Diversity policy in every aspect of your work, avoiding any behaviour which discriminates against colleagues, potential employees, patients or clients on any grounds
  • Work with others appropriately to achieve organisational goals

This job description provides an overview only of the key initial requirements of the post. The post holder will be required to commit to flexibility and responsiveness, as the requirements of the post are certain to change over time.

Person Specification

  • Qualification and experience

Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area (Essential)

Evidence of further personal development (Essential)

Knowledge of information and analysis techd methniques anods (Essential) 

Data analysis, data visualisation, and report writing (Essential)

Experience working in an information setting within the Pubic Sector (Desirable)

Experience working in a customer focused environment (Desirable)

  • Knowledge

Understanding of Information Governance (Essential)

Understanding of the importance of data equality (Essential)

Experience of health and care information systems and datasets (Essential)

Experience of data manipulation using a range of data formats and tools including strong data visualisation (Essential) 

Experience of structured query language programming (SQL) (Essential) 

Highly proficient in MS Office applications (Essential) 

Understanding of Business Intelligence Reporting solutions such as Power BI (Essential) 

Good numeracy skills (Essential) 

Understanding of the project life cycle (Desirable)

Experience using programming languages for statistical computing such as R and/or Python (Desirable) 

Knowledge of statistical and GIS packages (Desirable) 

  • Personal Skills

Ability to work independently and as part of a team (Essential) 

Self-motivated and proactive (Essential) 

Ability to work well under pressure and to tight deadlines (Essential) 

Excellent attention to details (Essential) 

Able to plan, prioritise own workload and adapt accordingly (Essential) 

Able to problem solve and be innovative where appropriate (Essential) 

Ability to communicate effectively at all levels to both internal and external customers (Essential) 

Excellent written communications skills with the ability to produce and present complex reports to varied audiences (Essential) 

Benefits of working at Eastern AHSN

  • Flexible working arrangements with hybrid remote & office based, or solely office based
  • Modern office in an easy to get to location in Cambridge with free onsite parking
  • Excellent IT equipment provided
  • Training & development opportunities
  • A supportive organisational & team culture
  • Matched pension contribution scheme, up to 10%
  • Enhanced maternity pay (after 12 months employment)
  • Cycle to work scheme
  • 27 days holiday plus bank holidays per year (pro rata)

Apply now


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