Shared Hub Operations Assistant

The University of Cambridge is one of the world's oldest universities and leading academic centres. If you're looking for a new challenge and would like excellent benefits, extensive learning opportunities and a stimulating working environment in return for your skills and contribution, there could be a job here for you.

The University of Cambridge opened the West Hub in April 2022, delivering a space for socialising, meetings, events and shared workspace for the west Cambridge campus. The West Hub offers a range of catering outlets, retail, a library service and multi use spaces that host both teaching, meetings and external event hires. The West Hub's Operational team sit within the Universities Estate division and reports to a management committee that is responsible for its strategic direction.

We are recruiting for 1 full time Operations Assistant. Working as part of the West Hub's Operational team you will be part of an multi department team that deliver exceptional customer service and building management to the users of the West Hub.

Working alongside other Operations Assistants, Operations Supervisor and AV & IT Technician, the Operations Assistant will be responsible for undertaking daily operations such as building management, Health and safety compliance, managing cleaning contractors and supporting the delivery of both in house and commercial events.

Ideally the successful candidate will have previous experience from a similar role in hospitality, leisure and tourism or education.

You will hold or be willing to work towards training in First Aid, SIA, Fire Warden, and COSHH. You will need to be able to think on your feet and use your initiative.

You will need to be a strong team player with the ability to work towards shared goals and procedures. A good listener and communicator with a practical 'can do' approach focused on finding solutions.

The Operations Assistants work shifts 13.30 until 21.30. Currently the hub operates from Monday to Friday, however in the future the Hub may open 7 days a week, with later opening times of up to 23:00, the ability to work a 5 out of 7 shift pattern in the future may be required.

Occasional cover to support events and teaching outside normal working hours will be required and is payable as overtime.

Click the 'Apply' button below to register an account with our recruitment system (if you have not already) and apply online.

If you have any questions about this vacancy or the application process, please email Estates Division on EDR@admin.cam.ac.uk

Please quote reference BA38664 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

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