Training Course Coordinator, part time.

Anthias Consulting Limited are currently seeking a Training Course Coordinator to work from our office in Papworth Everard and also from home on occasions.Approximately 20-30 hours over 5 days a week but we can be flexible with regards to start/finish times.Looking for a start date of the week commencing 3rd January 2022.

  • Responding to incoming customer emails relating scheduled, unscheduled and/or tailored courses.

  • Liaising with those incoming enquiries for training courses (sending literature, answering queries, following these enquiries up, completing bookings).

  • Proactively monitoring the scheduled training course bookings, chasing and closing ‘enquiries’, identifying and contacting additional delegates to fill spaces.

  • Maintaining the scheduled course bookings spreadsheet, course prospects and company prospects spreadsheets (with input from the Business Development Manager and Accounts Administrator).

  • Sending weekly updates on training course bookings to colleagues.

  • Planning/organising scheduled training courses (face-to-face, virtual and on-demand) in the UK and abroad.

    • Venue and catering bookings, booking delegates in at reception.

    • Turnkey service to delegates from booking of course, to visa invitation letters, pre-course questionnaires, venue info and agendas.

    • Preparing and printing/emailing manuals, certificates, signing-in forms, putting together information packs of literature and giveaways. Putting together resources required to deliver each course.

    • Saving pre-course questionnaires, feedback forms and certificates in relevant folders.

  • Maintaining the virtual training platform Adobe Connect

  • Creating and maintaining rooms.

  • Adding and monitoring course delegates and on-demand delegates.

  • Maintaining the on-demand delegates list and ensuring that their access is correct or removed when necessary.

  • Updating the previous delegates spreadsheet with dates recording and certificates have been sent out.

  • Planning/organising non-scheduled training courses & consultancy in the UK and abroad by supporting Consultants using the checklists, including:

    • Organising consultant’s travel, accommodation, car hire, parking, etc.

    • Organising venues and course material

    • Providing a turnkey service to delegates

    • Sending weekly updates on consultancy bookings

  • Maintaining a Record of Rooms used at the OU

  • Organising and maintaining training course literature: outlines, agendas, pre-course questionnaires, booking forms, manual content pages, feedback forms.

  • Preparing documents and submitting application for CPD from the RSC for training courses.

  • Maintaining media from partners, suppliers, manufacturers.

  • Forward booking all scheduled courses including organising the trainers, venues and materials.

  • Answering the telephone when Office Manager is unavailable.

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