Travel Coordinator

TWI is one of the world’s leading independent research and technology organisations, with expertise in materials joining and engineering processes. We develop innovative solutions for real industry problems that can have a profound impact on the world and people’s lives. TWI actively supports diversity and inclusion, and recognises the importance of creating a culture where everyone feels valued for the contribution they make.

Location: Cambridge/Middlesbrough/Port Talbot/Sheffield
Contract: Fixed Term
Hours: Full time
Salary: Competitive rate

Description of role:

TWI are an international organisation with offices and customers spanning the globe. We are seeking an organised individual to assist the Travel team, working within the Purchasing department, in providing a fast and efficient travel booking service to TWI employees.

The position requires a flexible, proactive approach, the ability to prioritise workloads in response to changing customer demands and excellent communication skills.

Accountabilities

Researching domestic flight availabilities, times and prices
Liaising with TWI’s Travel Management Company to ensure International travel is booked correctly and providing best service to staff
Researching and booking hotels
Booking transport services for staff – Rail, hire car, chauffeur, taxi
Reviewing and updating where appropriate, TWI Travel & Transport policies
Managing the ‘TWI Approved Driver’ database
Account management and Invoice reconciliation
Negotiating rates with suppliers/contract reviews

Person specification

Critera	Essential
Specific relevant experience	Travel booking experience
Skills	Proficiency in the use of Microsoft Office - Word, Excel and Outlook. Excellent written and verbal communication skills to deal with a variety of customers Good organisational skills
Competencies aligned to organisational values	Teamwork Building effective working relationships both internally and externally Customer focus Building trusting relationships with our customers Taking responsibility Achieving our Group objectives and personal development

Critera

Essential

Specific relevant experience

Travel booking experience

Skills

Proficiency in the use of Microsoft Office - Word, Excel and Outlook.
Excellent written and verbal communication skills to deal with a variety of customers
Good organisational skills

Competencies aligned to organisational values

Teamwork

Building effective working relationships both internally and externally

Customer focus

Building trusting relationships with our customers

Taking responsibility

Achieving our Group objectives and personal development

About us:

TWI Ltd is a world expert in engineering, materials and joining technologies. We provide industry with advice and know-how in design, fabrication, failure analysis and prevention.

Diversity statement:

TWI Ltd is committed to treating all employees fairly and to being an inclusive employer. Our aim is to create a work environment where our employees can reach their full potential. We put Equality, Diversity and Inclusion at the heart of our people practices to attract, develop and retain the best talent.

Closing Date: 30 May 2022

Reference number: 45/22

TWI Culture

As one of the world’s leading independent research and technology organisations, we are committed to attracting, motivating and retaining the best talent from around the world. Our goal is to develop the next generation of experts to address future industry challenges.

We are committed to creating a culture that recognises and respects the differences between people while valuing the contribution everyone makes to TWI.

The diversity of our staff and students makes a positive and important contribution to our continuing success.

TWI offers a comprehensive training programme, incorporating both in-house and external courses to support staff development.

TWI Values

Teamwork

Building effective working relationships, we accomplish more together

Innovation and Expertise

Championing new ideas and sharing knowledge with each other

Taking responsibility

Achieving our objectives and personal development

Customer focus

Building trusting relationships with our customers

Adaptability

Accepting and engaging positively with change

Inclusion

Valuing the contribution from every individual, creating value for our customers