Be a PA with PA

A one-day workshop for Pas, EAs, Secretaries and Administrative Professionals. This Workshop is based around effective outcome thinking, communication and awareness tools. The tools utilise Neuro-Linguistic Programming (NLP) techniques that have been developed and utilised by leading edge organisations in order to achieve excellence.

The learning is created through a combination of demonstrations, group exercises and discussions.  There is an emphasis on fun and experiential learning to make the tools and techniques practical and instantly “usable” in your role as a PA.  A PA with PA (Perfect Awareness) will have more flexibility, stronger relationships and therefore the ability to work more effectively and efficiently in supporting individuals, teams and the business as a whole.

I really enjoyed the day. Gave me great tools to use straight away.

Programme Overview

  • Welcome, Introductions and Outline for the day
  • Brief background to NLP
    • Where did it come from?
    • What does it mean?
    • How does it apply to me in my role as a PA and in my everyday life?
  • It’s all about Rapport
    • The importance of having rapport in order to influence
    • Recognise when in and out of rapport
    • Understand and be able to use the key elements of rapport
  • How we process our world
    • Understand how we use our senses to process our world
    • Notice how people represent their world in different ways through the language they use
    • Recognise that flexibility in language can create deeper rapport and stronger relationships
  • Beliefs and Presuppositions
    • Understand and recognise enabling and limiting beliefs
    • Learn to develop flexibility in order to change limiting beliefs
    • Recognise usefulness of curiosity versus judgment
  • Knowing and achieving your outcomes
    • Identify what you do want versus what you don’t want
    • Know how to gain clarity and move towards achieving what you want
    • Learn how to gain clarity of others outcomes in order to support their needs
  • How we are programmed
    • Know our own patterns of behaviour
    • Learn to recognise the patterns of behaviour of others
    • Understand the need for flexibility in our own behaviours in order to support those around us
  • Learning review and consolidation


Course Duration: 1 day

Max Delegates: 8

Trainer: Lindsay Taylor, Director, Your Excellency Limited.

Lindsay is best known for her fun, experiential training sessions.  She is passionate about sharing skills and learning with clients across the world in a down-to-earth, jargon-free manner ensuring the learning can be instantly applied to benefit you. Lindsay is a member of The Association for Coaching and supports continuing professional development.

Lindsay’s particular passion is for raising the kudos of the PA and Administrative Professional.  She spent 10 years as a PA/EA in organisations in the UK and USA including Transamerica Corporation the innovative financial services and products provider. When Lindsay retrained as a Coach and Trainer, gaining practitioner status in Neuro Linguistic Programming, (NLP), she realised the huge benefit of these skills to PAs in improving and maintaining a great working relationship – with themselves, their manager and the teams they support.

your excellency


Course type:
Learning Collaboration
Course reference:
TLC Units:
Member price:
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