Facilitation Skills Workshop


Facilitation covers all the skills and techniques needed to work effectively with groups to deliver effective outcomes, and gain the commitment of those involved. Faciliation skills are essential whether running effective meetings, workshops, solving problems, mediating conflict or gaining consensus to a particular course of action.

This one day workshop will give you the skills, tools and confidence needed to facilitiate effectively. This workshop is appropriate for anyone who needs to work with groups to achieve change and improve effectiveness.


Learning Objectives

By the end of the workshop you will:

  • Understand the role of the faciliator and when to use facilitation
  • Understand the different approaches to facilitation
  • Be aware of the key attitudes and behaviours needed for effective facilitation
  • Have reviewed and practised the basic skills needed to facilitate effectively
  • Understand the importance of team dynamics in facilitation
  • Be familiar with the key tools and techniques that can be used in facilitation


Great insight into how I can implement new ways of working.

Course Outline


  • What is facilitation?
  • Why use a facilitator?
  • Contracting - clarifying expectations and outcomes

Understanding approaches to facilitation

  • Facilitation skills - self-assessment inventory
  • Authoritative v. facilitative approaches
  • Key attitudes and behaviours for effective facilitation

The basic skills

  • Observation, listening and questioning
  • Giving and receiving effective feedback

Understanding team dynamics

  • Factors influencing team effectiveness
  • Task versus process
  • Team development & team roles

The facilitator's toolkit

  • Tools and techniques for effective facilitation


CPD Points: 6.5

Duration: 1 day

Max Delegates: 12 

Facilitated By:

mc works



Course type:
Learning Collaboration
Course reference:
TLC Units:
Member price:
Non-member price:
Make an enquiry
1 Oct 2019 Eagle Labs, 7-8 Clifton Court, Cherry Hinton Road, CB1 7BN Please log in or create an account to make your booking. Book course