Voyage Manager integrates with Twilio for improved reach


Using cloud-based voice service Twilio, Voyage Manager has become the first travel monitoring and tracking service to incorporate automated speech technology into its solutions.

Voyage Manager has pushed travel tracking to a new level with the integration of the VM suite with Twilio’s cloud based telephony services. With the new features Voyage Manager can automatically call travellers and key support personnel in order to notify them of any events, incidents or problems. The calls can also be used to request travel status updates from travellers, removing the need for travellers to proactively contact Voyage Manager. 

As part of the new voice services Voyage Manager has also enabled an automated dial-in service, where travellers and personnel can call in; to confirm arrival, check into the system or declare an emergency.     

Unlike SMS and email based communication voice is real time, ensuring that those being called have the most current information available. Where time is critical and every second counts, this can be a life saver.

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Frequent travellers have unique needs. In addition to having security concerns, they need to mitigate the risks of tax and visa compliance, as well as manage their travel documents and expenses. And today, many frequent travellers also want to know how they can lower their carbon footprint. Mia Bazo is an affordable  online service and mobile app for SMEs and individual frequent travellers that fulfils all these needs.

Mia Bazo is based on the same technology as Voyage Manager, which has been mitigating these travel risks for large corporations since 2010. Mia Bazo is a unique offering that, for the first time, provides SMEs and individuals with the same comprehensive service.

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