Geneva Technology and Compaq Computer Corporation (NYSE: CPQ) have announced a global alliance to cooperate on carrier-grade billing solutions for the convergent billing market.
Geneva Technology teams with Compaq in global alliance
The two companies will optimise Geneva Technology's award winning billing solution, Geneva, to run on Compaq AlphaServersTM running Tru64UNIX, in order to deliver solutions with the highest degree of scalability, operability, availability and maintainability.
Recent benchmarks have demonstrated that Geneva's high performance rating and billing engines running on Compaq hardware can process the high volumes of events that a tier 1 operator such as BT Cellnet or Turkcell, with many millions of subscribers and a massive volume of events, will need to handle.
Geneva Technology and Compaq are implementing a joint programme to provide not only improved solutions to the multi-service communications provider market but also consultancy on topics including system sizing, growth planning and operational effectiveness.
Extensive testing and benchmarking activities will continue to ensure that Compaq customers have a highly scalable billing solution that can charge for any service over any network and deliver carrier-grade performance at all sizes of installation.
Using Geneva, operators and service providers are able to tap new revenue streams, develop sophisticated cross-service marketing strategies and build stronger relationships with customers.
Geneva Technology and Compaq have run a successful series of benchmark tests, unprecedented in their scope and complexity, based on a database of 20 million residential subscribers. The realistic simulation of a live installation consisted of simultaneous rating and billing, with a CRM application running in the background. The rating process involved processing unsorted event records and updating the customer database; for billing it was assumed that the entire billing cycle would be completed during normal office hours over a month.
Essential back-office activities, such as the archiving and deletion of rated events, were also benchmarked.
Mitesh Desai, Vice President of Marketing and Business Development for Compaq's telecommunications unit, Compaq Telecom, said 'Geneva's robust, resilient and well-designed architecture provides the extremely high performance needed to handle the volume throughput that major operators require.'
Desai continued 'IP networks and new data services coming on to the market will generate far more event records than traditional voice telephony. These benchmarks represent a significant landmark for both our companies, particularly as they have enabled us to prove to BT Cellnet that we can easily handle their predicted future volume of events, not just for GSM traffic but also for the higher volumes that GPRS will involve.'
In addition to porting Geneva to Compaq's Tru64UNIX AlphaServersTM, the alliance will bring senior technical personnel together to assure optimisation and future interoperability. Joint marketing activities are also part of the agreement.
'Compaq brings 25 years of experience in the telecommunications market to the partnership and we have found them to be both responsive and pro-active,' commented Christoph Wilfert, VP Corporate Marketing of Geneva Technology.
'Tier 1 operators know that they are moving into uncharted waters, particularly in terms of the volume of events to be processed. Benchmarks that simply generate large numbers by running theoretical rating exercises are not convincing . They must demonstrate that they can handle the complexities of reality and still deliver real-time carrier-gradeTM performance.'
About Compaq in telecommunications
Compaq Telecom provides convergent solutions that help global service and equipment providers get to market quickly with the high value services a customer-driven market demands.
With the combined heritage of Compaq, Tandem and Digital, Compaq Telecom is a carrier-grade partner with expertise that spans the full spectrum of customer needs: in platforms, an end-to-end product line that runs from handheld Internet-access devices to mission-critical servers that manage large-scale network infrastructure; in services, a respected global organization that provides customers with a single point of contact anywhere in the world; and in solutions, from wireless and wireline solutions to business intelligence, network management and real-time CRM.
Compaq Telecom works with more than 200 communications companies, including the largest 50 in the world.
About Geneva Technology
Geneva Technology is a leading international provider of convergent rating and billing software. Customers include Arsenal Digital, BT, Broadnet Europe, Czech Telecom, Netia, ntl:, Powergen, Swift, Telewest Communications, Tiscali and Turkcell. The company's product Geneva is a real-time transaction-based system offering carrier grade functionality and performance.
Geneva has been designed to meet the needs of fast-changing competitive markets; its unique approach allows the new products and services that are becoming available through the advent of market deregulation and new technology to be introduced quickly and without changes to the software.
By focusing on the customer account across any combination of services, Geneva provides true convergent billing, including support for innovative multiple service packages involving flexible discounting and targeted marketing offers. It can also handle the complex language, currency and tax requirements of multi-national users. Services currently being billed by Geneva include fixed and mobile voice telephony and data services running over circuit-switched, IP, GPRS, TETRA and DSL networks.
Geneva provides powerful commerce management tools including a real-time message interface to rating that supports immediate and delayed authorisation of spend as well as advice of charge. Geneva also supports multi-party billing. This rich functionality allows operators to participate actively in financial transactions.
Geneva Technology was formed in 1989 and is based in Cambridge UK. It has offices in Washington DC, Denver, Paris, Madrid, and Frankfurt. Geneva Technology is supported by a major investment package from leading venture capital companies Spectrum Equity Investors and Geocapital Partners.
For further information contact:
Cambourne Business Park,
Cambourne, Cambridge, CB3 6DN, UK
Tel +44 (0)1223 705000
Fax +44 (0)1223 705001
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