Since its conception, Proactive AV has striven to be different from every other audio visual reseller, and even though gaining ISO Accreditation is challenging; to be rewarded for its Quality Management System is yet another benefit the team can now offer their customers.
Proactive AV provides the complete solution. Not only are their account managers knowledgeable on the products they provide (such as interactive touchscreens, projector and screen solutions or digital signage), their engineers deliver and install bespoke solutions and their after sales support staff ensure that they are always on the end of the telephone should any customers have any queries with their equipment. Their technical experts carry out demonstrations aimed towards the customer requirements and after installation their trainers will visit the customer to carry out training.
All of this plus their marketing, IT, accounts, HR, facilities management and warehousing needed to go through the ISO process and Proactive is pleased to say that they passed with flying colours.
The accreditation ensures that they continually monitor and improve their processes which means that their customers receive the same standard of service each and every time.
Chris Birks, Managing Director says “Working through the ISO process has been a challenge, even though we had most of the quality processes already in place and have done since we started the business in 2004. I felt that to gain ISO9001 Accreditation really shows our quality and customer service commitment to our customers, both in education and business and that we really do what we say we do. I wanted every one of our customers to feel comfortable that their money spent with us really is money well spent.”
For more information or to book a demonstration please call 01480 810405 or visit www.proactiveav.co.uk
Proactive AV has been working with education customers since 2004 and have installed thousands of audio visual solutions, starting with interactive whiteboards and projectors and then leading the interactive touchscreen revolution in the last few years. They offer brand impartiality as they are accredited partners of brand leaders Clevertouch, Promethean, SMART and BenQ and are able to carry out demonstrations on any of these products.
Not only do Proactive carry out demonstrations, design, project manage and install the solution, they provide after sales training and support to ensure the equipment is used to its full potential. Leasing packages are available.
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For further press information, please contact Morag Anderson at Proactive AV on 01480 810405 or email morag.anderson@proactiveav.co.uk
Please forward all reader enquiries to:
Morag Anderson
Proactive Learning Ltd
Units 4 & 5 Greenewable Business Park
Station Lane
Offord Cluny
Cambridgeshire
PE19 5ZA
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