PA Consulting Group explains the value of effective outsourcing and how to deliver it


Paper at Outsourcing in Mobile, Brussels, 24 June

Graham Beck and Jurgen Wittkopp from PA Consulting Group, the leading international management, systems and technology consultancy, will explain why companies often fail to realise expected outsourcing benefit levels; how to achieve them;

and how to apply the lessons learnt in the IT industry to the mobile operator community.

Their paper that will be given at IBC's Outsourcing in Mobile conference, in Brussels on 24 June 2003 (09.00).

Based on findings of PA's recent international outsourcing survey*, and their combined industry experience, the duo will explain the value of effective outsourcing - vital for business advantage in such difficult operating conditions - and why weak relationship management and rigid contract terms often reduce benefits to a mere 'wish list' before an outsourcing deal is even completed.

They will focus on how to position for and execute a successful sourcing arrangement as a mobile network operator, key to which is a realistic approach to planning, execution and ongoing management of the relationship.

Jurgen Wittkopp, who heads PA's Value Added Services group in Wireless Technology, will cover aspects players in the mobile communication community especially need to be aware of when looking at IT and network outsourcing. He draws on over 13 years' experience managing business, technical and organisational projects for suppliers, operators, regulators and investors covering GSM, UMTS and the consumer electronics industry.

Graham Beck, one of PA's leading exponents of outsourcing advice, has marketed, sold, delivered, and used outsourcing services since their inception, and now gives guidance - to both the public and private sectors - on all phases of the outsourcing lifecycle. He will identify the latest issues emerging from the marketplace and the practically based insight PA has for dealing with them.

The paper will be of interest to existing and potential users of outsourcing services, enabling them to evaluate effectiveness of current and proposed arrangements, and learn from IT outsourcing approaches that have been around for years.

Outsourcing in Mobile, Marriott Hotel, Brussels, 24/25 June, 2003 - IBC Conferences Ltd

Through its wireless technology expertise, PA Consulting Group is the leading supplier of end-to-end solutions for the wireless industry. PA's technology led consultancy solutions for 3G operators range from strategy development and business planning, through cost modelling to services creation, network design and rollout management. PA supports vendors directly through the provision of contract design of infrastructure and handset products, marketing, bidding support and infrastructure element design.

*Copies of Outsourcing: mindset switch - PA's international report, are available by emailing

About the research and methodology

PA's international outsourcing research is intended to clarify the relationship between the outsourcing process and the value it delivers through the realization of business benefits.

PA's survey questionnaire was distributed to business directors during 2002. The survey was distributed globally, targeting organizations operating in the three major commercial regions of Europe, Asia Pacific and North America.

Completed questionnaires were returned from a total of 116 organizations. 79 were received from across Europe, 30 from across the Asia Pacific regions and 7 from North America.

PA Consulting Group is a leading management, systems and technology consulting firm, with a unique combination of these capabilities. Established almost 60 years ago, and operating world-wide from over 40 offices in more than 20 countries, PA draws on the knowledge and experience of around 4,000 people, whose skills span the initial generation of ideas and insights all the way through to detailed implementation.

PA builds strategies for the creation and capture of shareholder and customer value, and helps clients accelerate business growth through innovation and the application of technology. PA works with clients to improve performance, mobilize human resources and deliver change effectively, including managing major projects, and designing and implementing enterprise-wide systems and full e-business solutions.

PA focuses on creating benefits for clients rather than merely proposing them, and this focus is supported by an outstanding implementation track record in every major industry and for governments around the world. PA also develops leading-edge technology both for its clients and within its own portfolio of venture companies in areas ranging from software to wireless technology to life sciences.

PA distinguishes itself from its competitors through the range and quality of its people, the depth of its industry insight, its development and use of technology, and also its independence and culture of respect, collaboration and flexibility in working with clients.

We are proud that our clients say 'PA makes it happen'.


For more information please contact:

Graham Beck +44(0)207 333 5156 email:

Polly Ferguson +44 (0)207 333 5653 email:

Jurgen Wittkopp +44(0)1763 267340 email:

Beverley Adams +44 (0)1763 285260 email:

or visit

PA Consulting Group, Cambridge Technology Centre, Melbourn, Herts, UK. Tel +44 (0)1763 267492 email:

To read more information, click here.

PA Consulting Group is an innovation and transformation consultancy. We believe in the power of ingenuity to build a positive human future in a technology-driven world.

PA Consulting