C3 achieves 91% Customer Satisfaction rating


12-11-2015

C3 has received an outstanding Platinum Award for service in its 2015 Customer Satisfaction Report.

 

 The annual audit was conducted by independent specialists Customer Surveys Ltd.

A random sample of C3 clients were interviewed to provide an accurate cross-section and a representative result. Interviewees had the option to remain anonymous or attach their name/ company to their feedback to ensure frank responses.

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Across the board respondents commended the professionalism and responsiveness of C3 staff, as well as the quality of its technology platforms.

The latest results follow a recent outstanding rating for Lookout Call, C3's lone worker safety division, and underline the C3 group’s focus on service and professionalism.The company is very proud of its strong relationships with customers and the ethos of service within the company.

C3 says: "Thanks to all the customers who took part in the survey and to the C3 team for all their hard work!"

For more information about C3 and your organisation contact our team or call us on +44 1223 427700

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C3 have a rich history of providing specialist computer telephony platforms for more than 30 years, supplying some of the largest UK and Worldwide companies with PCI-DSS Payment, Multi-Channel and Virtual Contact Centers, IVR call flows and Telephone Voice Recognition. COVID 19 led to a rethink in business operation trends with remote workers leading to migration of onsite solutions to cloud based, CCaaS, CPaaS and UCaaS deployments. C3’s core technology-agnostic software gives their customers businesses the edge in competitive markets and helped to overcome the technical challenges of moving to the cloud .

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