Any review of essential management skills always puts effective communication close to the top of the list. Yet poor communication is at the root of many problems.
Effecive communication on Tuesday September 11th, kindly hosted by Eagle Labs (7-8 Clifton Court, Cherry Hinton Road, CB1 7BN) is a one-day workshop aimed at managers. It will help you understand your own communication style, learn the essentials of good communication and develop your confidence to communicate effectively.
Course content
Introduction
- What is effective communication?
- Barriers to effective communication
- Verbal and non-verbal communication
Developing Self-Awareness
- Understanding your own communication style
- Communication Styles questionnaire
The Essential Skills
- Understanding body language
- Active listening & questioning techniques
- Giving and receiving constructive feedback
Understanding Communication Channels
- When to talk and when to write
Effective Influencing
- How to get your message across
- Cross-cultural variations in communication
- Effective influencing in meetings
CPD Points: 6.5
Find out more and sign up now
Did you know that every level of Cambridge Network membership means you automatically have the right to book on to any of the Network's quality Learning Collaboration courses at any time? A wide spectrum of soft skills, technical and leadership development courses are on offer throughout the year, so sign up now to build your capabilities. Cambridge Network's Learning Collaboration is a CPD training provider, registered and certified with THE CPD STANDARDS OFFICE, and many of its courses will earn you valuable CPD points.
The Learning Collaboration works on behalf of Cambridge Network members to organise, purchase and share training and management development opportunities, delivered locally. That means all members benefit from economies of scale, gaining improved access to high quality professional training courses at value-for-money prices.