Conciliation is the process of settling disputes which involve bringing two opposing parties together, to reach agreements that are acceptable to both parties, avoiding more formal action and possible litigation. The conciliator proposes solutions, encouraging the parties to agree mutually acceptable terms. As with the mediation proceedings, the ultimate decision to agree on the settlement remains with the parties.
Arc offers a range of dispute resolution services to the public, private and voluntary sector, with a special focus on the technology. Arc’s mandate is twofold: to resolve the issue that is causing the dispute and repair employment relationships that have been damaged by conflict. Our aim is to restore trust, confidence and to rebuild productive relationships between employees, employers, contractors, specialists, managers and board members.