Call Handling

C3 Call Handling Products

Virtual Call Centre

A Flexible call centre solution for forward-thinking businesses

Auto Attendant

A flexible front office tool that acts as an automated receptionist for customers

Multilevel Menus

Help your customers quickly reach the information, service or person they are looking for

Self Service & Automation

Automate given caller interactions and free up agents to handle other calls

Voice Dialler

Speed up call transfer time with C3’s voice recognition dialler

Call Recording

Ensure best practice across your business with C3’s scalable and adaptable Call Recording solution

Voice Mail

Deploy unified voicemail to your subscribers, whatever the size of your organisation

Network Messaging

A powerful enterprise messaging solution for carriers and MVNOs

Personal Numbering

Give users full control in routing their inbound calls wherever they are based

C3 have a rich history of providing specialist computer telephony platforms for more than 30 years, supplying some of the largest UK and Worldwide companies with PCI-DSS Payment, Multi-Channel and Virtual Contact Centers, IVR call flows and Telephone Voice Recognition. COVID 19 led to a rethink in business operation trends with remote workers leading to migration of onsite solutions to cloud based, CCaaS, CPaaS and UCaaS deployments. C3’s core technology-agnostic software gives their customers businesses the edge in competitive markets and helped to overcome the technical challenges of moving to the cloud .