Workforce Management

Find out more about our Workforce Management tools:

Lookout Call

Award-winning Lone Worker application used by over 18,000 workers across the UK.

This simple but effective mobile-based system gives vulnerable lone workers protection by alerting colleagues immediately if they are overdue from an appointment, or require emergency assistance.

Emergency Response

C3’s emergency response solution is designed to mobilise staff as quickly as possible, by automatically escalating an alarm message to allrelevant teams, via voice broadcast, SMS or email.

Status Messaging

A resource management facility to report the activities of staff working at remote locations, or on the road.

 

For more information contact us

C3 have a rich history of providing specialist computer telephony platforms for more than 30 years, supplying some of the largest UK and Worldwide companies with PCI-DSS Payment, Multi-Channel and Virtual Contact Centers, IVR call flows and Telephone Voice Recognition. COVID 19 led to a rethink in business operation trends with remote workers leading to migration of onsite solutions to cloud based, CCaaS, CPaaS and UCaaS deployments. C3’s core technology-agnostic software gives their customers businesses the edge in competitive markets and helped to overcome the technical challenges of moving to the cloud .