Country: UK, Business Unit: UK Education, Vacancy Type: Permanent, Salary: £24,900 - £28,650, Advertising End Date: 2026-07-06T01:00:00, Location: Coventry, eArcu Vacancy Reference: 7321Job Title: Customer Support Advisor
Salary: £24,900 - £28,650
Location: Coventry, Hybrid
Contract: Permanent
Hours: Full time (shift rotation 8am-4pm and 9am-5pm)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
As part of our Customer Support Team, you'll enjoy:Meaningful work – Help customers navigate important examination and assessment services that support education and student success.Professional development – Gain valuable customer service, communication, and problem-solving skills, with opportunities for ongoing training and career progression.Supportive team environment – Work alongside friendly, knowledgeable colleagues who value collaboration and teamwork.Varied and engaging role – Every day brings new challenges and opportunities to assist customers...
Salary: £24,900 - £28,650
Location: Coventry, Hybrid
Contract: Permanent
Hours: Full time (shift rotation 8am-4pm and 9am-5pm)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
As part of our Customer Support Team, you'll enjoy:Meaningful work – Help customers navigate important examination and assessment services that support education and student success.Professional development – Gain valuable customer service, communication, and problem-solving skills, with opportunities for ongoing training and career progression.Supportive team environment – Work alongside friendly, knowledgeable colleagues who value collaboration and teamwork.Varied and engaging role – Every day brings new challenges and opportunities to assist customers...