Customer Support Advisor (7337)

On 1 August 2021 global academic research and education publisher Cambridge University Press and worldwide assessment and education experts Cambridge Assessment came together to form a single organisation: Cambridge University Press & Assessment. We’re focused on meeting the needs of our learners, authors and customers by bringing research, teaching, learning and assessment together. We help people across the world to realise their potential, benefiting society and the planet. We exist to further the mission of the University of Cambridge: “To contribute to society through the pursuit of education, learning and research at the highest international levels of excellence”. We are a not-for-profit organisation, and our financial success is reinvested in the mission, enabling us to invest in and expand on the good we do.

Country: UK, Business Unit: International Education, Vacancy Type: Permanent, Salary: £24,900 - £28,650, Advertising End Date: 2026-07-26T01:00:00, Location: Cambridge, eArcu Vacancy Reference: 7337Job Title: Customer Support Advisor  

Salary: £24,900 - £28,650 

Location: Cambridge – Hybrid 

Contract: Permanent  

Hours: Full time - 35 hours per week  

  

Join Cambridge University Press & Assessment as a Customer Support Advisor and play a key role in supporting our global customers, including schools, teachers, candidates, parents and education professionals. As part of our Customer Support team, you'll be the friendly and knowledgeable first point of contact, helping customers navigate our products, services and assessment processes while delivering an outstanding customer experience. 

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. 

This is an exciting opportunity to join a collaborative and supportive team where your work directly contributes to helping learners and educators around...

Apply now


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