The company says:" Workshop participants range from those working with essential support workers (often unsung and yet critical to ensuring services to patients), managers from L&D, Finance, HR and Performance Improvement or audit teams to community nursing and senior registered professionals up to senior consultants.
"What are the big challenges facing everyone? Time to learn and develop, to practice new knowledge and skills, time and good quality data to plan changes comprehensively and then time to implement efficient and robust measurement to evaluate performance and behaviour change, impact outcomes and value for money.
"Last week, we had the privilege of working with a group of NHS OD, HR and L&D managers in the North-West of England. These managers are expected to support the ever increasing demands on health service staff to deliver improved service outcomes with decreasing resources. This means changes in skills profiles and service structures, significant on-going improvement in knowledge and skills, new ways of working with little or no time to learn and very little quality data to guide and inform decisions on human capital investments. And all the time, healthcare staff are saying we have neither the time to learn anything new nor practice new skills and attempts to change processes and practices are resisted because staff genuinely feel they are barely coping with what is being asked of them every day.
"Introducing greater discipline in outcomes focused planning and requiring robust measurement and rigorous analysis can and will help to identify what works and as importantly what does not influence performance and behaviour change. It can also help to understand more clearly what changes in performance and behaviour influence service outcomes. Critically it will help to put full costs against benefits, and to identify what offers the best value for money.
"We know that this disciplined approach should most definitely be applied to CPD which while extremely important and a requirement for all registered staff is rarely measured for impact outcomes. We have been working on the evaluation of several CPD programmes to build up an evidence base about the performance change, service outcomes and value for money of different CPD programmes."
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If you are commissioning or managing CPD programmes in the health service, and are interested in finding out the impact outcomes and value for money you get and want to be able to consistently measure the investment in CPD, please do contact abdi and consider joining the 500 plus healthcare staff that are building their capacity in impact measurement.
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