onespacemedia writes:
We’re delighted to have been awarded high scores across the board - including 95.4% for effectiveness - and an outstanding 100% for delivering on budget.
Every year, leading business and marketing publication The Drum works with the Recommended Agency Register to produce a census of independently owned agencies in the UK, to identify and celebrate the industry's leaders.
The census is made up of three polls including client satisfaction, which scores against a range of criteria including client service, creativity, effectiveness, strategic thinking, value for money and our capability to deliver on time and on budget.
These scores are not just testament to our team’s commitment and hard work, but also our fantastic clients and their inspiring projects. We would like to take this opportunity to thank all of our clients for their support.
Here's a full breakdown of our scores:
- Client service 94.5%
Creating great client relationships means that we can create an environment where we do our best work. We respect our clients’ expertise. They respect ours. Regular communication keeps everyone in the loop and ensures there are no surprises. - Creativity 93.3%
Creativity isn’t just about the creative or design departments (even though their work is incredible). We champion creativity throughout our organisation. - Effectiveness 95.4%
Did the website meet its business objectives? Did the campaign have the desired impact? Of course - that’s why our clients scored us so highly. We don’t design or develop anything at Onespacemedia until we understand what we need to achieve and how we’re going to measure the success. - Strategic thinking 93.2%
Did anyone say ‘service provider’? I hate that phrase. I prefer ‘strategic partner’ - and at Onespacemedia, we speak the language of business. There’s no room for guess work here - our decisions are backed up by data and solid rationale. - Value for money 91.4%
Pricing agency services is always a delicate balancing act. We have a premium service which has a premium price associated with it. The good news is that our clients think we’re worth the fee. - Delivering on time 95.7%
How many agencies can claim that they deliver on time, all of the time? Time is money and late projects cost agencies and their clients dearly. We’re realistic in our scheduling from the start and don’t make false promises to win business. - Delivering on budget 100%
What can I say? We always deliver on budget.
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