Onespacemedia was recently rated by clients in 6 key areas with impressive results across the board:
Client service - 94.2%
"Fantastic client service, excellent understanding of website design as a business portal.”
Our approach to client service is based on strong communication and inclusion; it’s a team effort and our clients are integral to the success of our projects. We plan every project in fine detail before we set to work and giving clients access to our project tracking system means that they are with us every step of the way.
Effectiveness 91.1%
“Excellent team to work with; they really care about what you are trying to achieve, deliver what they say, no hidden extras, and put a lot of time and effort to make sure the product is fantastic.”
Whether selling a product or building effective pathways to information, meeting clients’ objectives and delivering results drives everything we do.
Strategic thinking 91.4%
"Onespacemedia have been untangling our initially disordered brand strategy since the beginning of our relationship, to help us reach the point where our corporate messages are clear and our markets understand our brand immediately.”
Our in depth research and development phase allows us really to get inside our clients’ businesses, giving us the insights we need to approach projects strategically and collaboratively.
On budget 95.9% & on time 91.8%
“Onespacemedia have consistently delivered an expanding range of services to a high standard, on time and to agreed specification, since the beginning of the ongoing relationship with our company.”
Meticulous planning, a transparent, realistic approach and efficient use of resources means that our projects are delivered on budget and on time.
Value for money 89.7%
"We needed a highly professional presence delivered under a tight time schedule and quite moderate budget. Onespacemedia led us through development of the best design and architecture based on what we had to offer, and what we wanted the customer experience to be.”
We go the extra mile and offer a premium service with outstanding results at a fair price.
We’d like to thank…
While we would love to take all the credit, client satisfaction is also a tribute to the clients themselves. Agency-client relationships are most effective when working in partnership with each other and our success is largely down to the people we’re lucky enough to work with. Our most successful projects have been those where clients have committed their time and energy. Imparting expertise, subscribing to the idea of collaboration and having the belief in us as experts in our field to do our job effectively are all vital to achieving a great result, within budget and on time.