Lime Finance Solutions Challenges
Before Doc2, the team at Lime Finance Solutions relied on a combination of fillable PDFs and a basic eSigning provider. This meant processes were fragmented across multiple systems, creating inefficiency.
Creating and sending a document involved finding the correct PDF, saving it, uploading it to a different system, and then sending it from there. This created a time-consuming, multi-step process for every single document.
The firm aimed to standardise its processes and make things simpler, especially for regulatory requirements. However, the existing tools made this difficult, and meeting compliance procedures was often an onerous task.
This manual workflow not only consumed valuable internal time but also failed to provide the simple, easy front-end process Lime Finance Solutions wanted to offer its clients.
How Doc2 Helped
Lime Finance Solutions now manages its entire document workflow in one platform, from initial generation to final eSigning. This has completely eliminated the previous fragmented, multi-step process.
The team benefits from a central library where all templates are held in one place. They can now easily convert lender PDFs and standardise all their internal regulatory forms.
Generating a document from a template is now a simple “fill in the gaps” exercise, saving up to 20 minutes compared to manually filling out a document. Routine FCA compliance tasks that were once difficult are now a simple five-minute job.
Clients have found it much easier to complete documents, especially complex lender forms, online. This delivers a simpler, better customer journey—a core part of the firm’s aim to be ‘better, different, simpler’ and a contributing factor to their Pioneer Broker of the Year award win.
20 Minutes Saved - Per Document Generation - Generating documents from templates is 20 minutes faster than the old manual process.
15 Minutes Back - Per Terms of Business - Sending FCA regulatory documents for eSignature is 15 minutes quicker.
5 Minutes Simpler - For Compliance Tasks - Templated regulatory procedures are now completed in just five minutes.
Link to original success story: https://doc2.co/success-stories/lime-finance-solutions/
