Customer experience
The art of feedback without the drama. Master the give-and-take game
Feedback is the backbone of personal and professional growth, yet it remains one of the most difficult communication acts to master. When done right, it builds trust, strengthens teams, and fuels continuous improvement. When done poorly, it can damage morale, create resentment, and shut...
25 Years of Guardtech: Compliance Manager Chris McGinn Q&A
One of the Group’s longest-serving stalwarts gives his take on why quality and compliance is so critical to keeping Guardtech at the apex of the industry’s cleanroom construction providers ...
The clock’s ticking for Windows 10: Are you ready?
14th October 2025.Does that date look familiar? If you’re using Windows 10, it should. It’s the day Microsoft pulls free support for the operating system.That will leave you with no new features, no bug fixes, and importantly, no more security updates. You can’t risk that. So, what are ...
How to create dashboards that drive better business decisions
Data-driven decisions are only as good as the data behind them. In this article, CRM Insights shares two practical strategies to ensure your dashboards deliver accurate, actionable insights – by aligning sales definitions and improving data quality at the source. ...
Your excess tech post upgrade can change lives
We’re proud to share that Sustainable Tech 4 Good, in partnership with
Get inspired - Notice your surroundings
When travelling somewhere, try putting your phone away and actually seeing and hearing what's going on round you - it may be rather useful! ...
Bridge the Gap Charity Walk 2025
Registrations are now open for this years Bridge the Gap Walk.
Don’t just prevent attacks - plan your recovery
If you’ve got firewalls, top-tier security software, multi-factor authentication, and strong passwords. Great start!However, here’s the truth — no system is 100% secure. Even the best defences can fail.A perfect security setup would make your IT slow and hard to use.Balance matters: pro...
Want to know the secret to better business and a more fulfilled team?
In a world obsessed with strategy and tech, the real competitive edge lies in understanding people. Human behaviour training isn’t just “soft skills”—it’s the hard truth behind better leadership, faster conflict resolution, stronger communication, and thriving teams. By recognising yo...
Planning a business exit? - A webinar to support you
Selling a business can be stressful and confusing, often raising issues out of business owners’ usual remits. Fortunately, our essential webinar provides an opportunity to hear from our panel of business exit experts. They’ll guide you through the important steps and key milestones to c...