‘The new normal’ and what it means for team performance
How have you, your management teams and your staff fared over the past six months? And how are you, your management teams and your staff feeling about work right now? The answer to both questions will inform what your managers need to do to steer their teams through the next few months, as we try and figure out what this 'new normal' is amid continuing COVID related uncertainty.
How to make difficult conversations easier
One of the unanticipated stressors of the current situation for some is the thought of having to conduct difficult conversations with team members, customers or suppliers remotely, by video call, phone or even email. A difficult conversation is difficult enough without introducing additional ‘noise’ into the communication channel.
Lockdown exit for businesses: 10 tips for managing the project successfully
What's next for your workplace? Still chasing our tails to keep on top of the changing world around us, we now need to plan for when lockdown eases.
Key account management: how to give great value in turbulent times
If you have something of real value, that you truly believe can improve the lives and businesses of your loyal and trusted clients, why would you withhold it from them now of all times?
Project 'Lockdown with kids' as a working parent
If you’re a manager working from home, as well as managing yourself and your team you now need to add the responsibility for home-schooling your kids, welcoming your boomerang university student fledglings back and installing technology-based communication strategies for staying in touch with isolated and shielded family members… and there you have the perfect recipe for multi-generational…
Working from home? Self isolating?
If you’re one of the thousands of employees who are being advised to work from home, Management Learning & Coaching Ltd may be able to help with some tips and ideas that have helped it run its business successfully for over 16 years.