Coaching Skills for Managers

Outline

Extensive research has demonstrated that successful organisations practice and encourage a growth mindset. This is the belief that our basic qualities can be cultivated through effort and help from others. This means that everyone can change and grow through learning and experience.

Sheila was very approachable and knowledgeable. She covered enough topic to make the practical sessions useful. She was also good at keeping the focus on the topic and when we wandered off topic, was able to take us back quickly and effectively.

Learning Objectives

By the end of the course, you will:

• Understand the growth mindset and how coaching helps to deliver this
• Know how to use coaching effectively to:
  • Encourage staff to reflect on and learn from their experiences
  • Support staff to take responsibility for identifying problems and suggesting solutions
  • Deal with poor performance issues
• Understand the coaching process and essential coaching skills

Course Content

• Introduction to coaching
  • Coaching and the growth mindset
  • Making coaching part of how you manage
  • When to coach and when to tell
• The coaching process
  • The coaching approach - seeing how it works
• Essential communication skills for the digital world
  • Listening, asking questions and body language
• A structure for the coaching conversation
• Putting your skills into practice

Thank you Sheila, great workshop with loads of tips and advice.

Open Course Information 

In-House Course Information

This course is available for in-house delivery at a cost of £1,855+VAT for members, reflecting their learning discount. Please contact us for more information about non-member pricing.

The only additional cost is facilitator expenses, such as travel, where applicable. The course can be delivered in person for up to 12 delegates or virtually for up to 10 delegates.

To learn more or discuss your specific requirements, please get in touch with us.

The Trainer

This course is facilitated by Sheila. Sheila is a business psychologist and a coach. She runs her own consultancy, offering learning solutions for business performance and personal growth. Her aim is to help individuals and organisations to be productive, positive and healthy.

Sheila describes herself as a pracademic. She uses her strong academic background to design well-researched, evidence-based training that is also fun, interactive and useful. She always works to ensure that delegates leave training courses with a practical set of tools and problem-solving approaches that transfer back into the real world.